South Texas Luxury Vacations

The staff was very friendly, and the property is very close to the Riverwalk and the Alamo. What a beautiful hotel! I wish i had a chance to eat at Anacacho because breakfast at the Gallery was great, and the coffee was strong!

Excellent location, spacious rooms, and a great room layout. Unfortunately, calling this a luxury property is a stretch. The bathtub was peeling, the walls were damaged, and the property generally showed its age. We also had to call for basic items like an ironing board and extra linens. I’m sure some guests love the hotel’s “signature” scent, but it was incredibly overpowering our first night. It gave me a terrible headache, and there was no escaping it. And while I realize daily amenity fees are becoming increasingly common, charging one for a property with a tiny, poorly maintained pool and a gym we won’t use feels particularly unjustified. Especially after paying $60+ fees each day for parking. It’s a surefire way to put the final nail in the we’ll-never-stay-here-again coffin. Great location, but the condition of the property and the nickel-and-diming make it difficult to recommend.

There was no chair nor table in our room, and we had some trouble determining how to turn off the light on the wall behind the television. We went to the desk late at night about needing help, but all we got was there is a button somewhere on the side of the refrigerator. But no-one would come to the room and help us find the button. The button was buried under the plug for a coffee pot. Also, the telephone would not work, but the guys at the night desk told us there was nothing wrong with the phones. It turned out that none of the hotel's room phone were working. I think it was the next afternoon that the phones were in operational,

The spa had very short hours and was very expensive.

Excellent location, spacious rooms, and a great room layout. Unfortunately, calling this a luxury property is a stretch. The bathtub was peeling, the walls were damaged, and the property generally showed its age. We also had to call for basic items like an ironing board and extra linens. I’m sure some guests love the hotel’s “signature” scent, but it was incredibly overpowering our first night. It gave me a terrible headache, and there was no escaping it. And while I realize daily amenity fees are becoming increasingly common, charging one for a property with a tiny, poorly maintained pool and a gym we won’t use feels particularly unjustified. Especially after paying $60+ fees each day for parking. It’s a surefire way to put the final nail in the we’ll-never-stay-here-again coffin. Great location, but the condition of the property and the nickel-and-diming make it difficult to recommend.

There was no chair nor table in our room, and we had some trouble determining how to turn off the light on the wall behind the television. We went to the desk late at night about needing help, but all we got was there is a button somewhere on the side of the refrigerator. But no-one would come to the room and help us find the button. The button was buried under the plug for a coffee pot. Also, the telephone would not work, but the guys at the night desk told us there was nothing wrong with the phones. It turned out that none of the hotel's room phone were working. I think it was the next afternoon that the phones were in operational,

The spa had very short hours and was very expensive.

Excellent location, spacious rooms, and a great room layout. Unfortunately, calling this a luxury property is a stretch. The bathtub was peeling, the walls were damaged, and the property generally showed its age. We also had to call for basic items like an ironing board and extra linens. I’m sure some guests love the hotel’s “signature” scent, but it was incredibly overpowering our first night. It gave me a terrible headache, and there was no escaping it. And while I realize daily amenity fees are becoming increasingly common, charging one for a property with a tiny, poorly maintained pool and a gym we won’t use feels particularly unjustified. Especially after paying $60+ fees each day for parking. It’s a surefire way to put the final nail in the we’ll-never-stay-here-again coffin. Great location, but the condition of the property and the nickel-and-diming make it difficult to recommend.

The staff was very friendly, and the property is very close to the Riverwalk and the Alamo. What a beautiful hotel! I wish i had a chance to eat at Anacacho because breakfast at the Gallery was great, and the coffee was strong!

Faucet was dripping, no toilet paper, and left belongings from previous guests. Staff didn't know where amenities where in their own hotel. Door was undercut so you could here all of the noise in the corridor. Definitely, not going back to this place