Southeast Wisconsin Luxury Vacations

Clean rooms, quiet which is nice!

I have stayed at Iron Horse Hotel several times. Celebrated a birthday and an anniversary there. I have recommended it to many people. When I had a very delayed flight into Milwaukee and I needed a place to stay at the last minute, I was very excited to see I could get a room at the Iron Horse. Sadly, it seems to have gone downhill since my last visit. Every interaction with staff in the past was friendly and aimed at making our stay memorable and enjoyable. This time the staff was unfriendly and only the bare minimum of communication. There are no amenities in the room aside from a keurig. There is a musty smell in the rooms and overly scented smell in the lobby area. The fun bar area at a big curtain across it and the restaurant was a ghost town. When I asked for a late checkout because of my very late arrival, the front desk person begrudgingly allowed for me to stay but only for an hour max. It's a small thing but there was no coffee available in the lobby and the water that was out was only available with paper cone shaped cups. That does not reflect a 4 start hotel experience. I really loved all my previous experiences at the Iron Horse. I'm so sad to see that it is no longer up to the same standards.

Clean room great water pressure in the shower. Draw back a comunal microwave in each floor only! Casino is great no problem with anything! Food is very good the best shrimp fried rice besides Chicago Chinatown! Overall very accommodating staff! 👍👍👍

We’ve stayed at the Delafield Hotel about 5 times to celebrate anniversaries, birthdays, and date nights. Our stay this time was for my husband’s birthday. We generally have a nice evening without complaints, but we weren’t so lucky this time. The first hiccup was when we were trying to enjoy a nice bath in the jacuzzi tub, which is why we chose this location, and a dog was barking non stop for about 40 minutes before we called the front desk. They upgraded and moved our room, which we appreciated, but it was an absolute inconvenience to have to pack up everything we had already set up. The new room was huge and right next to, I’m guessing the bridal suite that was connected to three other rooms. We got to wake up at 6:50am with them and had to listen to their very loud conversations until we finally put in our earbuds. Now, who wants to on a romantic night out with your loved one and have to wear earbuds? They tried to accommodate, but unfortunately the guests are sometimes outside the control of hotel staff. But, in all honesty I probably won’t be back for a while especially if we have to worry about hearing someone else’s pets all night.

Clean rooms, quiet which is nice!

I have stayed at Iron Horse Hotel several times. Celebrated a birthday and an anniversary there. I have recommended it to many people. When I had a very delayed flight into Milwaukee and I needed a place to stay at the last minute, I was very excited to see I could get a room at the Iron Horse. Sadly, it seems to have gone downhill since my last visit. Every interaction with staff in the past was friendly and aimed at making our stay memorable and enjoyable. This time the staff was unfriendly and only the bare minimum of communication. There are no amenities in the room aside from a keurig. There is a musty smell in the rooms and overly scented smell in the lobby area. The fun bar area at a big curtain across it and the restaurant was a ghost town. When I asked for a late checkout because of my very late arrival, the front desk person begrudgingly allowed for me to stay but only for an hour max. It's a small thing but there was no coffee available in the lobby and the water that was out was only available with paper cone shaped cups. That does not reflect a 4 start hotel experience. I really loved all my previous experiences at the Iron Horse. I'm so sad to see that it is no longer up to the same standards.