Bavaria Kid friendly Vacations

The location and room size are exceptional. The staff was helpful and I was able to check in at a really early time, which was a great blessing for me after a long flight. The breakfast was excellent too.

No me gustó que el aire acondicionado no enfriaba bien pasamos calor ; lo informamos en la recepción y no hicieron nada. Por lo demás está normal.

Very disappointing stay, mainly because of the unacceptable behaviour of the reception staff. They were consistently rude, unfriendly and at times genuinely insulting towards both us and our children. The worst incident was when they actually accused our children of taking a cushion from the restaurant area — an absurd and offensive accusation that left us shocked. The facilities are dated, there was an unpleasant smell throughout the hotel during the morning hours, towels were not replaced and even basic toiletries such as soap were not refilled. We can overlook an older hotel or minor housekeeping issues, but we cannot overlook being treated disrespectfully, particularly when that behaviour extends to our children. Hospitality starts with how you treat your guests, and in our experience this hotel failed completely in that respect. We would certainly not return or recommend it to other families.

Great hotel, great location and very helpful staff. Would definitely stay here again

Great hotel, great location and very helpful staff. Would definitely stay here again

Nice hotel. But room amenities let it down and parking. Tv didn't work and had wrong remote to operate it. Fridge didn't work and was useless at chilling anything. Parking was for my disabled wife. Ended up using a bay outside the entrance but only after discussing that my wife cannot walk from 200 meters down the road where the car park was. Which I was told we had to go to regardless.