Île d'Orléans Cheap Vacations

C’était idéal pour une nuit ou pour une semaine. Bcp de commodités Nous serons de retour à chaque passage à Quebec

Check in was. About weird. Done at the end but strange with no actual reception. Rooms good. Location was a bit sketchy but not horrible. Last day on check out no hot water for the shower :(. 3 towels for 2 adults for 3 nights. Not great.

Beautiful loft, great location!

Terrible Noise and Disappointing Customer Service The first night was fine, but the following two nights were severely disrupted by loud footsteps and repeated metallic banging noises from the ceiling and walls. I provided video evidence, and staff came to inspect, but the noise continued. No explanation, solution, or alternative room was offered. Management refused my partial refund request, claiming they couldn’t identify a defect. Not finding a defect doesn’t mean the noise didn’t exist. Very disappointing customer service and complaint handling. I would not recommend this property to anyone who values a good night’s sleep.

Check in was. About weird. Done at the end but strange with no actual reception. Rooms good. Location was a bit sketchy but not horrible. Last day on check out no hot water for the shower :(. 3 towels for 2 adults for 3 nights. Not great.

Terrible Noise and Disappointing Customer Service The first night was fine, but the following two nights were severely disrupted by loud footsteps and repeated metallic banging noises from the ceiling and walls. I provided video evidence, and staff came to inspect, but the noise continued. No explanation, solution, or alternative room was offered. Management refused my partial refund request, claiming they couldn’t identify a defect. Not finding a defect doesn’t mean the noise didn’t exist. Very disappointing customer service and complaint handling. I would not recommend this property to anyone who values a good night’s sleep.

Beautiful loft, great location!

Brilliant and clean place

The host was very responsive to all questions and the loft was quite large & spacious.

Terrible Noise and Disappointing Customer Service The first night was fine, but the following two nights were severely disrupted by loud footsteps and repeated metallic banging noises from the ceiling and walls. I provided video evidence, and staff came to inspect, but the noise continued. No explanation, solution, or alternative room was offered. Management refused my partial refund request, claiming they couldn’t identify a defect. Not finding a defect doesn’t mean the noise didn’t exist. Very disappointing customer service and complaint handling. I would not recommend this property to anyone who values a good night’s sleep.