West Island Cheap Vacations

Great location. Amazing apartment with everything you need and a fabulous balcony.

We weren't actually planning to stay in Montreal, but our long weekend travel plans were totally changed because of flight issues, so we decided to abandon our Toronto plans for the first night, and make the best of Montreal. Tbh, this hotel was the highlight of our entire trip (and we eventually did make it to Toronto!). We arrived late, but from the second we saw the hotel, everything was beyond perfect. The mansion, which is the entrance of the hotel, is spectacular. The service was impeccable; the room was so clean and perfect (right down to the bidet toilet seat). The location was great (although there is a lot of road construction happening). The entire staff goes well above and beyond the call of duty to be helpful and caring. I will DEFINITELY book this hotel the next time I come - hands down.

Good stay

The statement that there is a 24/7 front desk was misleading in my particular experience. I arrived to the lobby via general code provided only to find another frustrated guest that had been attempting to contact(two phone numbers, app messaging and whatsapp) for an hour without success. I started my own and eventually got a response (my room number and access code) 35 minutes later. Setting the false expectation of a manned front desk can only lead to problems and unmet expectations and disappointment… all in all a recipe for poor customer satisfaction…. My 2 star rating stands

Great location. Amazing apartment with everything you need and a fabulous balcony.

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