Caldey Island Cheap Vacations

Clean and spotless room. Home from home, with friendly and helpful staff. The new owner has started making positive changes to the hotel. Excellent choice for a stay in Cwmbran.

Parking was easy and safe.. room was clean however bathroom took time to get dry must provide some slippers for toilet. Overall good experience

Staff at reception wasn’t overly friendly. Pool is made to look a lot nicer and relaxing on the photos. There is also an extra £5 charge per person to use the pool which wasn’t specified on Expedia at time of booking. They waived the charge but it’s not worth the money unless you want your kids to let off steam. Great location and room was very good.

Did not have breakfast, but 2 male bar staff were lovely

My booking described the room as, "One Bedroom Apartment with Balcony". As it was a ground floor apartment it had an enclosed patio. The crockery and cutlery were stained from where they had been in the dishwasher, one knife had food baked on it. The television was dated and the remote needs new batteries. The furniture in the bedroom was dated; the mattress was old and past its best. Some of the floor tiles in the bathroom were loose and/or cracked. The shower head was small and dated. Urban Space encourage you to recycle but don't leave you bags or containers to do so. The kitchen light would turn itself off after a few minutes.

Nice hotel, great quality breakfast with cooked on demand options as well as buffet. Really Enjoyed the egg hollandaise on GF bread. The shower went from boiling hot to cold every few seconds which was not pleasant. And the 1st floor bedrooms came with a large shared terrace/ roof top and we were woken up by a child out on the terrace singing early morning. I wouldn’t stay on the 1st floor again but overall good hotel and good location.