Cagbalete Island Cheap Vacations

Friendly and helpful staff.

Cool Ac. The room is clean, staff are very well accomodating. Breakfast is good

We had an excellent stay here at Okura. The room was so clean, homy vibe feeling and very spacious. The staff was all so helpful, very warm and accommodating. I will definitely stay here again if given an opportunity. Thank you Okura.

Aruga apartments were fabulous, clean, staff was great, Mike was superb, always helping, Deina was excellent in housekeeping, all the staff were great, Power Plant mall was next door, you can access the mall below Aruga, which was great, I would recommend this property, and we will definitely return.

Staff was nice and accomodating/ shops nearby

I made 3 different bookings with The Alpha Suites within the 17 days of our vacation to the Philippines. The 1st booking was for 3 nights which was good overall. The 2nd booking was for an overnight stay. We washed our clothes but couldn't dry because the dryer was not working. Had to wait a few hours to get the dryer replaced so it ruined our plan for that day. Also, the bathroom vent was very loud. The 3rd/final booking was for 3 nights. It was a disaster. We found so many tiny bugs on our bed. Thought it was just the bedding but even after the bedding was changed, the bugs kept re-appearing. We had to move to another apartment that night. My kids were already asleep. They were not happy to wake up, get up to pack and move to another apartment but we had to do it. The 2 bedroom apartment was good. We loved the space, the views and the location. The staff were very kind and helpful. Although the manager at the end of our stay gave us a free ride to the airport and knocked off bills to compensate for the inconvenience about the bugs situation but the inconvenience we experienced during our 2nd and 3rd booking has ruined part of our vacation. You'd think, we will be given an apartment better than the 1st, then 2nd, then the 3rd stay as we have shown loyalty to the hotel. It was disappointing that our apartment started to be good, to bad, to worse. The management could use a thorough inspection of the apartment before they put guests in so any inconvenience could be avoided.

Cool Ac. The room is clean, staff are very well accomodating. Breakfast is good

Grand Hyatt has the most helpful and most professional staff second to no one! Made our stay the easiest and most pleasant ever!!

Great hotel & the staff was so nice and polite.

Cool Ac. The room is clean, staff are very well accomodating. Breakfast is good

Great staff customer service.