Cagbalete Island Cheap Vacations

The staff was very friendly. They are always out to look after any requests. The rooms were spotless and perfect

Bath towel had stain on it. Face towel not available. Robe looks overly used. Breakfast buffet selection average compared to other five star hotels I've stayed before. Some of the local delicacies ran out at 8am.

The staff are great, courteous and helpful. They even upgraded my room from deluxe to suite. Nice place to stay when you're in Philippines for vacation.

Excellent customer service. Thank you to Edward, Marcus, and predegan for helping me with my luggage’s.

They only allow 1 face, hand and body towel. Requested more but was told just one per room. I like to have a towel to wipe down the counter after washing my face. Hotel smelled like sewer the entire time. Door to room would t close properly. Had to keep pushing to close. Ate at the restaurant, took 2 hours of I get food. Has to ask for my tea 3 times! Finally after almost 2 hours, they bought a cup. Was told after that because of the typhoon warning, many staff didn’t show up for work. Completely understandable but that something you should tell people when they sit down. We keep asking when our food is coming, was told 15 more minutes numerous times. Finally when we got angry, they said they are short staff. Still, 2 hours to bring tea is a bit ridiculous.

The staff are great, courteous and helpful. They even upgraded my room from deluxe to suite. Nice place to stay when you're in Philippines for vacation.

Bath towel had stain on it. Face towel not available. Robe looks overly used. Breakfast buffet selection average compared to other five star hotels I've stayed before. Some of the local delicacies ran out at 8am.

very nice and professional staff. excellent location. close to malls and restaurants.

The hotel felt very safe it was out of the way but still close to local spots. There were security gates to even get to the hotel area so an extra layer of security. The hotel seemed to have everything. There was a store inside, hair salon, massage parlor, restaurant, pool gym and more. Lots of staff and security on site.

The room is clean and the staff are nice and very accommodating. I definitely come back and recommend this place to others.

Beautiful property, wonderful and friendly staff, highly recommended!!