Lake Sarnen Beach Vacations

The bed i n my room is old, I can feel laying on spring, although they later put a topper on it. I was not able to get good sleep , because I cant sleep when its hot. The AC is not central and barely working, its more like a fan. I told the lady at the front dest, she said she will send someone to look at it but never did. I also did not appreciate the defensiveness when I complained about the bed, phone not working and AC is not working, The lady made a statement "no one has complained before." That was a tad rude. Restaurant staff are very friendly and helpful. Food is decent.

Beautiful mountain hotel. Loved it

Great location for using the tram. Lovely rooms. My son and I did the bunk bed room and it was much larger than I expected. Great that it had a free basic mini bar (refilled once a day), but no tea and coffee making facilities in the room which was disappointing. Whilst breakfast wasn’t cheap, it was probably average for Switzerland prices. My son loved the juice machine and waffle maker. The pool was on the cool side, which is ok if you are swimming, but not for chilling in. Bonus was the gym, although it’s not monitored and kids did get in and mess around. Would recommend the hotel, especially if you have teenagers as my 13 year old loved it.

The hotel staff was very friendly and helpful and helped make the stay enjoyable