Pacijan Island Adventure Vacations

All the staff was very attentive, helpful and willing to go above and beyond to assist with any situation.

No hot water in the bathroom, we had to run the bath and shower for over 25 mins each time before any hot water came, then it was only luke warm. Very disappointing. Room cleaners were not consistent with their routine answers had at ask for more water and plates etc

No hot water in the bathroom, we had to run the bath and shower for over 25 mins each time before any hot water came, then it was only luke warm. Very disappointing. Room cleaners were not consistent with their routine answers had at ask for more water and plates etc

Definitely one of the nicest hotels that I have ever stayed at in the Philippines. The hotel looked similar to the hotels in Las Vegas, most likely because it also housed a casino. I stayed in one of the premiere rooms with access to the private lounge on the top floor. The treatment by the lounge staff was deserving of the status of a 5 star hotel as it allowed all of our needs to be handled by the separate concierge staff in the lounge instead of the front desk downstairs. The breakfast inside of the lounge was great because it wasn't crowded and had a great selection of various foods that were not limited to your normal bacon and eggs breakfast. The hotel also was connected to a small upscale mall that that had a few different restaurants in it as well. Unfortunately, most of the stores in the mall were not the usual venues that I would patronize, but at least it allowed for a little window shopping. One bonus that the mall had was there was movie theater attached as well. Being a veteran of many Las Vegas adventures, the casino left much to be desired. Much smaller than the casinos in Vegas, and not a big variety of the more popular slots in the US. The only negative that I could find about the hotel was the location. Although there was a shopping mall listed as being in the area, it was not safe to walk there as it was across a major highway that did not have a crosswalk nearby. Overall, If I could just rate the staff and cleanliness of the hotel, it's a 10.

All the staff was very attentive, helpful and willing to go above and beyond to assist with any situation.