Western Province Adults Only Vacations

This hotel has seen better days but the female receptionist made it sadly a hotel we will want to forget. Her attitude which was arrogant and obtuse was only matched by her overall lack of competence and her totally unprofessional approach. Her poor command of English could not be used as an excuse as even in Arabic she was poor. Aside from nearly depriving us of our right to breakfast, she also asked to see my passport 3 times. She asked for a credit card to take a deposit of SAR 300 but to be returned in cash - an unsubtle con. What later emerged was that the deposit could not be used for food or room service while the room had a chocolate or 2 in the fridge- hardly worth SAR300. The whole scene was witnessed by her highly embarrassed colleagues and took nearly half an hour when all we wanted was to check in after an 8 hour drive. Retraining is desperately needed for this individual not even the VIP benefits was given to us!!!

Hotel is very close to Masjid e Haram. The amenities provided was very excellent. Staff was also specifically Shahid (Room Service) was very helpful and friendly. I would 💯 book this hotel again for my next trip in sha Allah.

Absolutely amazing stay – 10/10! Everything was perfect from start to finish. The room was clean, comfortable, and well-maintained, and the staff were incredibly friendly and helpful throughout. The distance from the Haram was perfect, making it so convenient for prayers, and there were plenty of shops all around which made everything easily accessible. The overall atmosphere made the experience even more enjoyable. I genuinely have no complaints at all and would definitely stay here again. Highly recommend!

Room was spotless and luxurious but may need a little bit of update in the near future. Staff was great and extremely helpful.

Absolutely amazing stay – 10/10! Everything was perfect from start to finish. The room was clean, comfortable, and well-maintained, and the staff were incredibly friendly and helpful throughout. The distance from the Haram was perfect, making it so convenient for prayers, and there were plenty of shops all around which made everything easily accessible. The overall atmosphere made the experience even more enjoyable. I genuinely have no complaints at all and would definitely stay here again. Highly recommend!

Hotel is very close to Masjid e Haram. The amenities provided was very excellent. Staff was also specifically Shahid (Room Service) was very helpful and friendly. I would 💯 book this hotel again for my next trip in sha Allah.

Room was spotless and luxurious but may need a little bit of update in the near future. Staff was great and extremely helpful.