Lake Windermere Area Adults Only Vacations

The hotel is good overall. Only issue I encountered was the customer service, or lack off, from Rick at the front desk. This has happened every time I stayed at this hotel and it is disappointing that this has not been addressed.

He photos are misleading - one feels they are renting a beautiful retreat. It isn’t. The cottage is run down, with a large burn on the dining room table, holes in the sitting room ottoman, and a worn out couch that we all found incredibly uncomfortable. Lack of comfortable seating was the worst part of the stay - either one sits on the worn out couch, or the hard dining room table chairs. The interior was filled with flies - they keep landing on our heads and food. The owner’s acknowledged the flies were an issue, but she said she can’t fix the issue as she doesn’t know where they are coming in from. When we told the owner the toaster didn’t work, she assured me that it did. She said the problem was that the plug was broken, which supplied the electricity to the toaster. (Sorry for criticizing the toaster!) Guest bathroom towels are dishtowels. Getting to the dock is perilous. It’s accessed down a long exterior staircase. The railway ties that once made up the stairs have lifted and twisted over time to be become dozens of hazardous, raised tripping hazards. Getting down to the dock is not for the faint of heart. Once at the dock, access to the dock is gained by climbing over the first dock section that is covered in logs and branches, and has been distorted to a 45 degree angle, making climbing over it treacherous to say the least. There are a series of yurts and a trailer overlooking the property.

None

Very clean. Great location. Would stay here again.

We made a last minute decision to stay in Canmore for the night while visiting Calgary. We found this resort condo on Expedia for a reasonable price and booked it. Great communication with the manager and easy check in process. The condo was perfect, very clean with little extras like coffee pods. The beds were super comfortable Location was perfect and was on the trail that takes you into downtown Canmore. Our only regret was that our travel plans only allowed us one night stay We plan to return and will for sure book this in the future

The hotel is good overall. Only issue I encountered was the customer service, or lack off, from Rick at the front desk. This has happened every time I stayed at this hotel and it is disappointing that this has not been addressed.

None

Loved The amenities. Mountain view was amazing.