Interior Jalisco Adults Only Vacations

Our three-night stay started with a notice from the front desk letting us know that there would not be any water from 1AM to 5AM due to scheduled repairs. Once in the room, we noticed that there were only a couple of water bottles which was not enough given the aforementioned repairs. We called guest services about five times and nobody picked up the line. We had to go downstairs and request the additional bottles. Once we came back from lunch hours later, we found the none of the channels in the TV were operational. We reported it and found that the hotel had lost its services and had reported it to the provider. Finally, our room was in front of a service entrance door that led to the stairs. The door made a loud squeaky sound every time it was opened and loudly slammed shut automatically. This happened multiple times each night we were there. We have stayed at JW Marriott hotels many times in the past, yet given the price point and luxury level of this hotel, one expects better facilities and attentiveness to these unforeseen circumstances.

Loved our room. Staff was wonderful. Hotel was beautiful.Very clean room. We did not eat in hotel, but I,m very Sure food was good. I would highly recommend this hotel To anyone who wants a very comfortable stay. One last thing

Everyone was so helpful and so kind all staff were very nice with our family. The place was very clean

I love the location and modern look but the decoration is weird, asked for a hair dryer they sent one and took it back next day … weird and I called to ask for one again they said they didn’t have one … a boutique hotel ??? Even a cheap hotel will have hair dryers for each room Not enough staff for the bar and the restaurant on Sunday if you want to have a drink is closed ??? That’s not longer amenities if they are closed … The rooftop and pool and gym are nice