Northeast Florida Adults Only Vacations

Dry nice views from the end suites. Was really disappointed in the cleanliness of the room. There were dead bugs/gnats mosquitoes and other small insects all over the bathroom counters and in the tub and bathroom windowsill. I called the desk and requested 4 pillows and only two were sent. They were working to install new turf by the pool so all you heard will sitting by the pool was hammering. As my daughter was packing up her suitcase to leave a roach/palmetto bug ran across her hand into her suitcase. Thank god we were able to find it and kill it. I expected more for the price point.

Dry nice views from the end suites. Was really disappointed in the cleanliness of the room. There were dead bugs/gnats mosquitoes and other small insects all over the bathroom counters and in the tub and bathroom windowsill. I called the desk and requested 4 pillows and only two were sent. They were working to install new turf by the pool so all you heard will sitting by the pool was hammering. As my daughter was packing up her suitcase to leave a roach/palmetto bug ran across her hand into her suitcase. Thank god we were able to find it and kill it. I expected more for the price point.

VERY PROFESSIONAL AND COURTEOUS PEOPLE. WE HAD A WONDERFUL TIME AND WILL RETURN.

I wish I could rate our stay, but after a couple of issues with arrival and check-in, we opted to stay elsewhere. First off, a/c was not working in our room- it was over 100 degrees outside. We were moved to a different room with working air, but had difficulty gaining access to the room. The code was not working. There was no one on property to help, and the phone call to staff was futile. I was spoken to in a very condescending manner and told that I must not be capable of entering an 4 digit code properly. Really?!?! And he insisted that the problem could not possibly be with the lock. Although staff was able to let us into the room remotely, we were concerned that we would not be able to get back into our room and be locked out for the night. We were not comfortable with the thought of staying here after these issues. The staff member also refused to issue any sort of refund. I hope this was an isolated incident, as we decided to stay here because of the good reviews. The room with working a/c was nice and cool and was nicely decorated. As much as we love visiting St Augustine, it was a shame that we had such a negative experience with the 44 Spanish Street Inn. I wish them the best and hope the issues we experienced can be addressed and resolved.