Mexican Riviera Adults Only Vacations

The property was beautiful, and we enjoyed the location. However, the only issue we encountered was the communication with the host. We had a minor problem with the mean door, and during checkout, the host didn’t provide us with clear instructions on the process. Despite these minor inconveniences, we had a great time overall.

You get a beautiful view from almost all locations. The staff were super friendly and accommodating. I didn't eat at all of the restaurants but the pizza at Il Forno was good. As were the drinks! I would have liked to see a few Mexican options on the menu, but, I could have ventured around the property to a different restaurant if it was really an issue. It was low season, but they seemed fully staffed and everything was open. The only comment I have is that I waited over an hour for help with my luggage on check out, despite making several calls. I had given myself plenty of time for the airport, but that could have been an issue for someone on a tighter schedule.

Staff was very friendly and attentive. The Italian restaurant Noi was phenomenal. But when a pool umbrella fell and hit me on the head, the hotel did nothing. I was in pain half our stay and they refused to do anything, or compensate us for the injury on any way.

This resort is excellent. I have stayed here twice, and had a magnificent experience. I recommend building 2, on the beach, and not the others further up the mountain. You have to make sure which you are making the reservation for! The beach views are spectacular, especially closer up in 2. The pools are outstanding, and the staff is amazing--responsive welcoming and cheerful. The only issue we had is the hawking of timeshares. We were considering purchase, but ultimately did not go through with it. In the process, we went from being catered to hand and foot like royalty by the salespeople, to (when we had confirmed a firm "no") feeling like second class in the sales building, and being quickly ushered out. I guess that is to be expected, but still, the experience was jarring. The resort is excellent. But I recommend avoiding sales, unless your skin is tough enough for that experience.

It was on the beach

I enjoyed my stay