Peruvian Highlands Waterpark Vacations

Great service from team!

We stayed for 4 nights and this hotel doesnt disappoint in any way. Designed perfectly, with local elements and rich textures- it felt almost like a soho house- just without the attitude- because the service was just perfect! Every team member was extremely kind and wanting to help. Really- what an excellent stay!

Had some issues getting in touch with them prior to arrival but otherwise a good stay.

They were helpful friendly great breakfast to go. Great location

The hotel is in a beautiful historic building and is very conveniently located close to shopping and historic sites. The staff were very pleasant and helpful.

The hotel is in a beautiful historic building and is very conveniently located close to shopping and historic sites. The staff were very pleasant and helpful.

Unfortunately the front desk team told me (at check in and also at check out) that they would not report my points to Marriott earned for my stay because I did the reservation and paid through Expedia. Honestly speaking, they made me feel as if I had done bad. I think this was utterly wrong because Expedia works as a travel agent and Marriott receives my payment. Also, they did not give me any perk when checking in despute I am a Marriott Platinum Elite member

The room is spacious and includes a kitchen, but the kitchen isn’t very clean. While the location is not convenient, it’s helpful that Uber is available in the area.

I want to extend my deepest gratitude to Ana Flores for her outstanding customer service, clear and timely communication, and dedication to ensuring everything went smoothly. Thank you as well to Jonathan Ysimura for stepping in during Ana’s absence, providing thoughtful follow-up, and promptly addressing my questions and concerns. A heartfelt thank you to the entire staff at Sumaq Machu Picchu Hotel for your exceptional hospitality and for making my mother feel so welcomed and cared for during her birthday stay. She had nothing but wonderful things to say about the experience, the service, and the warmth of the team. Words cannot express how grateful I am for the care and attention shown to my mother. It truly means the world to me. Sumaq Machu Picchu Hotel will absolutely be my top choice for any future travel, and I highly recommend it to anyone looking for a memorable and heartfelt stay. Five out of five stars—without hesitation!

Nice room with a view

It was very comfy. The quadruple room has lot of space.

They were helpful friendly great breakfast to go. Great location

Beautiful hotel located just outside town! Included dinner in particular was amazing!!