Sainte-Adele Waterpark Vacations

The place is beautiful. The garden sublime. The pool very clean and quite with warm water and clean towels. The rooms were espectacular. The shower amazing. I booked a massage for 9 am next day and it was cancelled. Then re-booked for 4:30 and there was more than an hour delay so I ended not enjoying the masssge. This might have been a unique situation. But I was pretty much looking forward to that massage in my two day stay. The staff was amazing. Beautiful stay altogether.

Small room. Walk to attractions. Overall good stay

Nice place to stay in Montreal. Near the subway.

This is a hotel that a company or time share have blocked rooms for rental. The only time a person is in sight is at 4:00 pm every night, which is check-in time. The people at the desk work for the hotel & tell you, you have to call Werfy Luxury Appartments for your needs. I spilt something on the elevator & had asked the front desk for paper towels or a cloth to clean it up & they would not help me. After all, guest use their hotel also & you would think they would help you with something like that. We arrived a couple of hours early & had to pay an extra $100 for early check-in. We sat in our car for an hour waiting for a call back or message. Then I realized that if you wanted any additional service you had to make an electronic payment thru their link before you get any response. By the time I was notified that I could get in my room it cost me $100 for an extra hour. I have stayed in plenty of hotels out of the country & have never been charged for arriving an hour or two early. Rooms are clean & provide you with everything you have at home, except for tissues. The location of the hotel is about a 10 minute ride to both downtown & the old port. All of the restaurants we saw in the area were mostly pizza, subs & fast food. We spent our time in the Old City & loved the area. That is where we will stay the next time.

Nice stay at Sofitel.

Overall great experience. Room service could be improved, we had some back and forth regarding missing items a few times. I would still go back.

Very friendly staff. Room very clean. We just hoped for a smart tv where we could put cartoons/ movies our children enjoyed on the tv. Also not many food options for children that are picky rates. However, overall it was an excellent hotel. We still had an amazing time and highly recommend!

Small room. Walk to attractions. Overall good stay

Amazing place ! Will definitelty come back ! Canr be beat ! ✌️☺️

Nice stay at Sofitel.

Did not enjoy the customer service at the bar terrase😔everything else was good

Very close to good attractions

Small room. Walk to attractions. Overall good stay