South Suburbs − Vacances de luxe

The hotel was beautiful , parking was great and food was great.

Rooms and hotel were clean, and the staff was helpful in addressing our concerns. The sofa bed in our first room, 215, was miserably uncomfortable, but we checked in late and our kids were asleep before we realized how bad the bed was, so we just stuck it out for the night. In the morning, they moved us to 217, and that sofa bed was fine. However, the main TV glitched a lot, and would just power off every few seconds or minutes during one odd stretch - we just switched to watching a show on an iPad over wifi. TV seemed fine the next morning. But, most important thing is we rode out a tornado warning in the bathroom, and it felt safe to be in the hotel. Actual tornado did strike about 4 miles away.

The staff at this hotel was TOP NOTCH. Each and every staff member we interacted with over the course of our trip was excellent! Breakfast was okay. It rotated hot items each day, so that was a huge plus. The building itself is quite dated, and our room reeked of old pipe tobacco & after-shave. Like it punched you in the face as soon as you opened the door. No matter what I tried, nothing took the smell out. Our bed was very comfy, although I did overhear another guest complaining to the Front Desk about their bed while checking out. Our room was spacious, and clean. Everything that was extremely dated in the hotel appeared very run down, rusty, or dingy. especially the elevator. We were traveling to attend an event at Credit Union 1 Amphitheater, so the proximity and ease of getting to & from that event was ideal. All-in-all, our experience was okay. Not terrible, but 1,000% wasn't going barefoot on the floor either. If we were to come back to the area, I'd likely try another option for comparison.

The hotel was beautiful , parking was great and food was great.