Venetian Riviera Luxury Vacations

Clean room, wi-fi was slow at times, breakfast was good. Overall, happy with our stay and this is our 2nd time staying at this hotel. My only complaint are the beds - I think the mattresses in our room need to be replaced.

This is a great hotel at the wrong side of the canal. Going from one side to the other is only a nuisance but it makes a difference. Having said that, we still like the hotel given the cost value relationship

Super chic hotel with artistically styled rooms, bar, lounge and lobby Easy drop off via water taxi right to the lobby where the staff are there to greet you with warmth and helpful info

Me gusta mucho este hotel porque el personal es muy cuidadoso sensible y muy amable. Siempre nos cuidan y están al pendiente de nuestras necesidades. El edificio es bellísimo, los jardines hermosos. Todo, todo es perfecto en este hotel. Yo siempre me hospedo con ellos porque siempre hemos salido felices y deseosos de volver!

Super chic hotel with artistically styled rooms, bar, lounge and lobby Easy drop off via water taxi right to the lobby where the staff are there to greet you with warmth and helpful info

Beautiful hotel. Our stay was excellent and everyone was friendly and accommodating. . Expensive but all worth it.

We had a wonderful stay here. The property is unique and you can walk to nearby local restaurants and a grocery store.

This is a great hotel at the wrong side of the canal. Going from one side to the other is only a nuisance but it makes a difference. Having said that, we still like the hotel given the cost value relationship

We stayed for 3 days with our family and booked a family suite, paying approximately $2,000 per night. Unfortunately, our experience was very disappointing, especially for a five-star hotel like Hilton. When we arrived, there was no drinking water in the room and not even glasses available to drink from. The washroom door handle was also broken, and we had to contact maintenance twice before the issue was properly addressed. At a rate of $2,000 per night, I expected a much higher level of service, attention to detail, and room readiness. These are basic amenities and maintenance issues that should have been taken care of before guests arrived. For a five-star hotel and a brand like Hilton, this experience was far below what I expected. I hope management takes this feedback seriously and works to improve the guest experience.