West Mansfield Vacation Packages

Parking was difficult.

Overall this is a nice hotel. The downstairs lounge, upstairs rooftop bar, and public areas are handsome and fun. However there were a few things that would make me think twice about staying here again. First and foremost were the hidden fees factored into our stay that were not communicated to us ahead of time. I am looking at my invoice right now and the fees were 36% of my nightly room rate. Paying 36% more than I expected was a slap in the face when checking out. Then, there were several "new hotel" quirks we noticed that were not fully thought out or planned. The walls were quite thin and we could hear noises outside our room throughout our stay. We were staying on the 7th floor, and the rooftop restaurant/bar was right above us on the 8th. They had several private events while we stayed there, and when it was time for the staff to move the furniture, the scraping sounds were incredibly loud in our room and kept us awake for hours. There were also a few loud altercations in the hallway that we and other guests heard clearly. Other smaller complaints are that our A/C was broken the whole time we were there (in August) and the bathroom strangely just didn't have a bathroom fan, so it stayed steamy in the bathroom after showers. This was during the OSU vs Texas football game weekend, so granted it was a busy time and perhaps there were extenuating circumstances for some of these issues. But I will consider other locations when I visit Columbus next time.

I liked the small kitchen. The beds were super comfy as well

Pros: Front staff was friendly and area very walkable. The biggest cons: -The rooftop area shown in pictures is not actually open to guests, staff said only groups that book the large conference rooms can use the rooftop area. -Room was small and not well lit enough with the darker colored walls.

Brian at the front desk was amazing he went above and beyond for my mom’s 60th birthday. We love that hotel for a random night away but he def made it that much better!