Hotels in Vistas At Rancho Santa Fe, Phoenix

"This hotel's in a rough area and I do mean rough My car didn't get stolen thank God simply put the area is scary a lot of street people"

"Ok for airport proximity "

"It was a very comfy stay. Staff was awesome, room was very clean WiFi worked wonderful. Very peaceful. "

"Outstanding amenities "

"Everything was good the only thing is that no Spanish channels. Tv control was broken, it’s necessary to inspect the room before the travelers staying. "

"WE REALLY L;IKED THE HOTEL AND DEFINATELY WOULD STAY THERE AGAIN"

"Staff was super friendly and it was a basic room, but everything we needed. Walking distance to the places we wanted to go. We would go back."

"The parking lot was full of homeless people and they all kept fighting with eachother and one guy was arguing with a palm tree! I took a picture of a guy asking for money and getting mad when you said No. He the sat ourside and passed out! The hotel stairs and hallways were disgusting! There was cops every night in the parking lot at all hours of the date and nights due to the homeless. I ended up finding out that they accept vouchers from the homeless programs.In order for these people to actually live on the property. I feel like this should have been disclosed at check in to allow me to have a decision on whether or not I still wanted to stay there. The sink was completely clogged, a microwave was not and working condition at all, there was an electrical wire connecting to the room door next to me that kept sparking. The light fixture in the middle area of the room was broken. There were people screaming and running up and down the hallways at all hours as well, unable to get a good night's sleep. The time was very dirty. They did not provide coffee, nor breakfast and the pool was out of order for what seems like months. When I requested my money back after the first night, the man at check , in was upset and yelling any different language. Then tells me that no , there are no refunds. I felt that I was forced to stay there. I do not recommend this location at all.And I hope that no one else makes a mistake in staying there! VMelendrez Room 218"

"Terrible service. They did not have any extra sheets, blankets, or pillows. My kids alept on the pull out sofa bed woth no sheets or pillows. The staff sais they would bring some on two different occasions, yet they never showed up. To top it off, the next day at the water park they didn't have any towels either. I will never go back again."