Summerhill Vacation Packages

We loved our visit! We stayed for one night with our dog, and felt welcome and taken care of. As we visited in July, the hotel was in the warmer side, but thankfully the windows in the bedroom opened and there was a small fan provided that we made use of. Dinner and breakfast was excellent. Because we had our dog with us, we were sat in the club room, but we were very happy with the service we received here, and were very comfortable at our private table overlooking the estate. The leisure facilities were very clean and had everything you need for a workout, swim, or sauna. Overall, very happy with our stay and would happily return! Only regret is not having stayed an extra night!

Staff not talking much

This is NOT a good stay! And the service even worse. Clearly at one point this was a vibrant bustling hub, when we stayey it was an absolute Ghost town. I was emailed to check in online, a bumpy process to say the leaset. After wasting 20 minutes on it I was told just to check in at the hotel. I saw 2 staff members for the duration of the stay, one told me to pay fo parking, the other told me it was free. I didnt take the chance and paid the overpriced parking, despite the underground parking looking like a scene from COD. The corridore on the way to the room had torn wall canvasses. The room itself had dirty carpets, cracked tiles in the bathroom, sticky handprints on the remote and the tv, brackets hanging where soap dispensers used to live once upon a time, one bed with a broken leg and another with missing slats and 2 sweets belonging to the previous occupent on the floor. I didnt use the restaurant so cant comment. I did offer the hotel the opportunity to address my issues, they responded with This ticket has been closed. Take from that what you will but after 3 weeks and 2 reminders I havent heard a peep. Aberdeen has far better to offer than this place!

I assume the hotel had just been taking over and was getting some sort of overhaul. Stayed in the building across from reception, wasn't very pleasant. Room wasn't the cleanest, had no bathroom door! Shower didn't work neither did the TV.

Liked nothing. Staff were terrible. Supposedly booked in to a deluxe room. You could not swing a cat in the room. A refund would be nice from Expedia!!!!