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"The property was dated but it was clean and the staff was excellent."

"Large room/suite was lovely but lighting was a bit dim. Still, a favorite place to stay while in the Syracuse area. Nice breakfast too. "

"The staff was incredibly helpful and kind. The room could use some updating and a bit more cleaning, but it was good enough. I do wish the garbage compactor and kitchen sink were deodorized as the odor was a little strong. In the end, I would stay there again. "

"Clean room, good location, Friendly staff, typical breakfast "

"Room was dirty. No bedding for pull out. Staff was nice. Pool and hot tub were excellent. Breakfast was horrible."

"Clean, bright, spacious, nice fitness center"

"Great Location and Exceptional Service" My recent stay at the Randolph Hotel was a very good experience overall. As someone traveling through the Syracuse area, the location was unbeatable—situated right off the Thruway and only about a 10-minute drive from Syracuse Hancock International Airport (SYR)."

"Hotel is completely outdated. No body soap when arrived; 2 old, small, rough bath towels. Strange smell in the room. No housecleaning during 2 night stay. No warm blankets, just heavy sheets. Doing construction throughout building. Tried to take a nap later in day after long college tour but couldn't because they were drilling and hammering in room next door, so loud. Staff not very friendly. Wouldn't stay here again. "

"Parking was easy and secure, room was clean, easy checkin"