Severn Vacation Packages

Great location great helpful staff would highly recommend staying here close to Union station museums metro love this place we will be going back there again

No bar and you have to pay extre for parking $$ per night

Every staff member we interacted with seemed completely disinterested in the guests. The woman at the front desk put us in one of the absolute worst rooms and didn’t explain how to reach the room which was on the second floor behind some doors that looked like big brown swinging kitchen doors. My husband and I were celebrating our 30th anniversary and wanted to go someplace special - we were so disappointed in the Sofitel DC experience. We will never go there again!

The hotel’s location and amenities were outstanding. The rooms are very spacious and the customer service was great. The elevators are slow and small so be prepared to wait! Also, there was an incident with one of the onsite restaurant’s staff members Tran who was very rude and unprofessional to the point her manager had to step in and ask her to go to the back! We reported her to the hotel Manager where the unfortunate incident was addressed but we did not allow that to ruin our stay because everything and everyone else at Omni Shoreham was great! We will definitely stay here again.

I did have a suite so the room was perfect, housekeeping did not bother us for cleaning, we slept in til 10:30 and left the room around 11:30. Drinks are pricey even with the $15 voucher. I have no complaints and maot places were within walking distance or a short Uber ride. Taxis were also everywhere