Best Western Plus All Suites Inn

Property class: 2.5

Choose dates to view prices

Reviews

8.0 out of 10
Very good
Located close to Santa Cruz Beach Boardwalk and Santa Cruz Wharf, Best Western Plus All Suites Inn provides a free breakfast buffet, laundry facilities, and a fireplace in the lobby. For some rest and relaxation, visit the hot tub. In addition to a gym and a 24-hour business center, guests can connect to free WiFi in public areas.

Popular amenities

  • Hot tub
  • Pet friendly
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 13 of 13 rooms

Accessible - 1 King, Mobility Accessible, Roll In Shower, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Suite-1 King Bed, Non-Smoking, Fireplace, Balcony, Full Breakfast

  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Microwave And Refrigerator, Sofa

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(33 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 297 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

9.0 out of 10
Wonderful
(18 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(12 reviews)
  • 297 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(17 reviews)
  • 297 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Located in Westside Santa Cruz, a neighborhood in Santa Cruz, Best Western Plus All Suites Inn is near a train station and near the beach. Mystery Spot is a notable landmark, and the area's natural beauty can be seen at Natural Bridges State Park and Capitola Beach. Don't miss out on a visit to Santa Cruz Beach Boardwalk. Discover the area's water adventures with kayaking and surfing/body boarding nearby, or enjoy the great outdoors with hiking/biking trails and ziplining. Visit our Santa Cruz travel guide
Map
500 Ocean St, Santa Cruz, CA, 95060

What's nearby

  • A historic half-timbered building with a stone facade, surrounded by trees and a red brick sidewalk.
    Ocean Street
    1 min walk - 0.1 km
  • A street with a clock tower, a tram, and a building with a sign.
    Pacific Avenue
    8 min walk - 0.7 km
  • A pier with colorful cable cars, a beach, and a sign that reads "WORLD FAMOUS."
    Santa Cruz Beach Boardwalk
    15 min walk - 1.3 km
  • A pier extending into the ocean with a roller coaster in the background.
    Santa Cruz Wharf
    20 min walk - 1.7 km
  • Santa Cruz Main Beach
    16 min walk - 1.4 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC)
    47 min drive

Restaurants

  • Pizza My Heart
    9 min walk
  • Taqueria Los Pericos
    12 min walk
  • Jack in the Box
    5 min walk
  • Pacific Cookie Company
    9 min walk
  • Woodstock's Pizza Santa Cruz
    9 min walk

About this property

Best Western Plus All Suites Inn

  • Hotel near Santa Cruz Beach Boardwalk
  • Located close to Santa Cruz Wharf and Santa Cruz Surfing Museum, Best Western Plus All Suites Inn provides a free breakfast buffet, laundry facilities, and a fireplace in the lobby. For some rest and relaxation, visit the hot tub. Free WiFi in public areas is available to all guests, along with a gym and a 24-hour business center.
  • Other perks include:
    • Self parking (surcharge), express check-out, and a vending machine
    • Multilingual staff, a banquet hall, and a water dispenser
    • A front-desk safe, 1 meeting room, and a TV in the lobby
    • Guest reviews say great things about the breakfast and helpful staff
  • Room features
  • All 80 individually furnished rooms boast thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like desk chairs and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
  • More conveniences in all rooms include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and tubs or showers
    • 50-inch TVs with premium channels
    • Wardrobes/closets, separate sitting areas, and refrigerators

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 16.50 per night; includes in/out privileges)
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 570 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Elevator (55 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (42 inches high)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (48 inches high)

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per day, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per day
Free cribs are available on request at the property

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 16.50 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Best Western Plus All Suites Inn pet-friendly?

Yes, Best Western Plus All Suites Inn allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of USD 150 per stay and a fee of USD 40 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Best Western Plus All Suites Inn?

As of Sept 23, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus All Suites Inn on Sept 30, 2026 start from CA $161, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for USD 16.50 per night. Limited spots are available.

What time is check-in at Best Western Plus All Suites Inn?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Plus All Suites Inn?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Plus All Suites Inn located?

Located in Westside Santa Cruz, this hotel is within 1 mi (2 km) of Santa Cruz Beach Boardwalk and Santa Cruz Wharf. Monterey Bay and Santa Cruz Surfing Museum are also within 3 mi (5 km).

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Reviews

Best Western Plus All Suites Inn Reviews

8.0

Very good

8.2

Cleanliness

8.0

Amenities

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 480 out of 1002 reviews
Rating 8 - Good. 233 out of 1002 reviews
Rating 6 - Okay. 150 out of 1002 reviews
Rating 4 - Poor. 85 out of 1002 reviews
Rating 2 - Terrible. 54 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and breakfast was good.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
While we have stayed here before, it was a quick trip, so if the room was as dirty last time as it was this time, we didn’t notice. There was hair all over the floors. I’m pretty sure the pull out bed sheets hadn’t been cleaned as there crumbs all over it. And the door into the bathroom was dirty. Even after I had them come in and clean, the floors still weren’t cleaned. Trying to understand why that’s not a priority? I love the location of this hotel. It’s a mile from the boardwalk and a short walk to bars and restaurants. But they need to door a better job cleaning.
Stayed 4 nights in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities
The room (124) left a lot to be desired. It was a disabled access room. The door to the bedroom closed automatically so we had to keep it propped open. The toilet ran constantly, the shower backed up so it was like taking a bath up to our ankles, the bathroom lights were so bright and no option to not have them turn on automatically. We killed multiple ants in the room, the hallway smelled like food and nasty carpet glue. And then we were charged for parking one night when we were required to park on the street, which was eventually refunded.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was decent, they could use some work on the shower pad though. Breakfast was good too. Parking could really use extra spacing.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large suite and very clean overall. Ice machine on 3rd floor out-of-order. Bed was okay. Kuerig coffee machi ne in room. 😄 Didn't use jetted tub as main bathroom had bad mold and mildew smell.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good service
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitacion amplia y cómoda
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Shower walls dirty and the sink for the bathroom got cloht to fast.
Stayed 3 nights in Sep 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
The breakfast staff are friendly but the front desk staff not. Someone left a pizza box in the middle of the hallway and give hours it was still there making me think the staff don’t monitor the building. Parking OSS tight so off you have a large vehicle you will struggle to find a spot. Nothing odds clouds to this location so you will have to drive anywhere. For the cost I expect better service.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights. Location was close to Carmel, Monterey and Pacific Grove. We enjoyed different breakfast each morning.
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Most horrible hotel!! Very outdated. Toilet doesn’t flush anything but liquids. Bath tub had sand & hair before we showered. Will never stay there again even if it is free!!
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
This property is on Ocean Street. I must have thought it would be on the ocean. Not even close. We arrived around 3 in the afternoon. We weren't allowed to check in until 4. The breakfasts were not great. Overall, I wouldn't recommend
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , upgraded , close to beach
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Their parking garage is very hard to maneuver and it took us a long time to be able to park our car as it has super tight spaces. And there is a nightly parking fee which I thought should be complimentary. It is not as close to the beach or boardwalk as mentioned, it’s at least 20-25 mins walk. But the staff was super helpful and their breakfast was really good. Very clean and well maintained overall.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance to several key attractions
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unfortunately, our stay ended on a very disappointing note. We accidentally left behind a family caricature/picture that had sentimental value to us. We realized it shortly after getting home and called the hotel only about three hours later. We were shocked to be told that housekeeping had already thrown it away. I understand that guests sometimes leave things behind, but I would expect a hotel to have a basic lost-and-found procedure rather than immediately disposing of a personal item, especially something that was clearly a family keepsake. It was extremely disappointing knowing that if it had simply been kept for a few hours, we could have arranged to collect it. The hotel really needs to review its housekeeping and lost-property procedures so this doesn't happen to another family.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious. Close to restaurants and beach. Great breakfast and staff was excellent.
Stayed 2 nights in Aug 2026
Verified review

4/10 Poor

Disliked: Property conditions & facilities
The lady when we were checking in, was not very nice but she definitely got better as we were leaving and she did OK. The bathroom needed a bath mat not a bathmat a shower mat because the shower was very slippery. We had two TVs one didn’t work at all and the other one we couldn’t get the volume on it was not what it was represented in the pictures so I would not stay there again and as far as the best western, it was very poor.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
loved my room
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We liked the suite with the jetted tub, but a few things were broken. The main bathroom light, the towel ring between the sinks, the glass shelf over one of the sinks. Also one of our towels had a bunch of pokey grass stuck all over it!
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
our room was not clean. The sink had hair and clogged The towels look dirty the floor was dirty it looked like it was not even touch by housekeeping . One of the cabinets had ketchup stains all over. We didn’t complain because we check in late. Staff was good. We didn’t try the breakfast nor the hot tub.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
My wife and I just needed a place to sleep as we were help our oldest move into an apartment. The room was nice except the fridge leaked in the middle of the night and our floor was wet. It was on the more expensive side because of my late booking and the parking was full so we had to park on the street. They refunded our parking fee for the night.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
N/A
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room breakfast
Stayed 1 night in Jul 2026