Ross Vacation Packages

Upon checking in, got to my room found a hair in my bed had to have a housekeeper come up change the whole bedding then the heater got stuck. The room was completely hot already irritated. I had to drive three hours home in the middle of the night. With a four-year-old stayed in the room maybe five hours until I couldn’t take it anymore. Talk to the manager wouldn’t give me a refund because our policy says nonrefundable asked if we can switch it for another day and hopefully that other day would be better and the manager declined so basically lost out on $400 for five hours which was pretty ridiculous. The manager didn’t seem to care. I didn’t seem to want to help definitely wont won’t be back here.

My husband and I really enjoyed our stay.

The Grove Inn was a comfortable and convenient stay. The room was clean, the bedding was very comfortable, and I slept extremely well. The location was easy to access and worked well for my plans in San Francisco. That said, the overall feel was more simple than elegant, and there was a noticeable room odor that detracted from the experience. While it was perfectly fine for a short stay, it didn’t quite match the ‘boutique’ feel suggested in some reviews. Overall, a decent option if comfort and location are your priorities.

The staff was super friendly and helpful. I also loved the overall vibe! Very charming!