Reno Central Library Tours and Activities

I will give it a 3 because the rooms are spacious and can accommodate if you have several travelers in your group. The staff such as housekeeping and maintenance were very friendly, especially Carlos. However, they have an issue with black ants and spiders. To the which we found crawling on the living room table as well as in the beds (first day in two beds and second day we had another room and one of those beds as well). We were surprised to get in the bed and found spiders in three of our beds.There was also a leak under the kitchen sink and one of the fans weren’t working (but again maintenance was accommodating). However, the front desk staff seemed okay yet not genuine. When I spoke to the manager, she didn’t really seem concerned as much about our concern with the ants and spiders. She treated it as if it were a normal occurrence for the area and no need to be concerned about the matter. Not necessarily my idea of hospitality.

My family and I just finished our first stay at Margaritaville and it was a very good experience. We stayed in a Queen Suite and were very happy with the room. We loved the front living room with comfy seating and spacious dining table. We liked the long sink and mirror in the bathroom so two people could get ready at once. Some small criticism of the room is that the bedroom window was clearly not a part of any renovations as the paint around it is sloppy and the area a bit musty. Also while the large sink in the bathroom is nice, it doesn’t drain well and water pooled on top by the faucet handles. Despite this, the sink was very clean when we arrived. The carpet around the doorway from living room to bedroom was a bit worn and if you stepped hard you could feel a small poke from the nails underneath. The layout of the hotel is nice, my kids enjoyed the decor and seeing fish and turtles in the water features. We ate at the Landshark once and it was a good experience with good food and friendly waitstaff. If I had to make a critique on amenities it would be about the indoor pool. The wood laminate flooring that surrounds the hot tub and pool is very slippery and the water accumulates and has nowhere to go. To end on a positive, the Valet/Bell staff was fantastic! They were always incredibly friendly, fast and generous with advice and recommendations. I regret not getting names to highlight and commend them directly. We look forward to our next stay at Margaritaville!