Pongwe Vacation Packages

The staff and grounds of this hotel are absolutely amazing! The buffet is perfect! Every dish is delicious! The main pool is clean and deep with a shallow lounging area. We didn’t visit the other 2 pools… why leave perfection! I wish we could have stayed longer. Two daisy was not enough!

The area leading to the property isnt great. But once you entre the resort, its a different ball game. No complaints about the beach, Staff and restaurants. These were all great. However, certain things for a 5 star resort just were not upto standard. -electrics kept going off on our side of the hotel. They kept blaming this on the electricty in zanzibar, but it seemed like a faulty electrics in the hotel. Ive asked for a partial refund for this. But not heard anything. - not enough buggies around the premises -no beach bag/in room slippers -i asked for room decorations/cake for my wifes birthday. Asked twice but nothing was done. Ive never had this issue before. Even with 4/3 stat hotels.

This was a fantastic resort. I would not hesitate to stay at any RIU property in the future.

The overall experience was great. The staff is friendly and responsive. I particularly liked the food served at Aqua, which is why I was disappointed at the food quality from Carnivorous. The food was served luke warm at best and the meats did not meet the standards one would expect from a reservations only establishment. Maybe you should take a cue from the food consumption and wastage on a night by night basis at Carnivorous.