Pitts Town Vacation Packages

If the staff was a little nicer and things were just a little bit cheaper. It would be a perfect property.

This was our first time staying at a RIU. The staff was exceptional.

The View was amazing the staff was exceptional

Yes, Bar was well stocked food was available continuously. The only problem was at night the meat was dry. Otherwise the breakfast meals were fantastic. Lunch was great , suppers not so great but good for family. They were a little short of staff. I believe it was hard to get a reservation at a dining room on the facility for evening.

The hotel was beautiful, however there were a few details that were overlooked and some water issues. The whole week we were there we did not have hot water in the shower and were told it was because of the high occupancy. There were also some basics in the room that were missing such as wineglasses, corkscrew and when we asked we were told there would be a delivery charge to get them. The bathrooms at the beach/pool that are shared with the Reef were out of order because they had low water. Garnishes on drinks were missing some days because they “ran out” and it often felt overcrowded with cruise ship guests. The staff however were very friendly and helpful.