Pilot Hill Vacation Packages

Clean room w/ a shower.

I had a pleasant stay at Hotel Casa Blanca. The reservation process was simple, and everything was smooth upon arrival. The hotel has a quiet and discreet atmosphere, which makes it ideal for a restful stay. The entrance is not very noticeable at first because it’s a bit tiny, but the hotel is located right next to another motel, making it easier to identify. The room was clean, comfortable, and well maintained. The staff at the front desk was friendly and helpful. And actually is the first time that I see a really polite person. Overall, this is a good option for travelers looking for a simple, private, and comfortable place to stay. I would consider staying here again.

We stayed in a triple family room with three queen beds, so it was super spacious and comfortable for all of us. Overall, everything looked clean at first, but once we started noticing the little details, it didn’t feel like a deep clean had been done. For example, there was hair on the shower walls before any of us even used it, and the tub needed a quick rinse before showering. That being said, the staff was amazing!! They truly went above and beyond to make sure we were taken care of, which we really appreciated. The location is also a huge plus it’s right across from a plaza with food, coffee, and even a really good taco stand at night. Despite the small cleaning issues, I’d definitely stay here again!

Lovely rooms, easily access to LA. Nothing in the nearby area though, need to drive for food etc.

Bottom line -- Parker Palm Springs is a boutique resort with many attractive aspects -- room quality/comfort, restaurant quality, lovely grounds, and very pleasant staff. However for $2k/night, it falls way short. Parking/valet is poorly designed (constantly jammed up and car wait time is 10+ min), bathroom infrastructure is terrible, water runs hot and cold with no warning, TVs are not smart TVs so even though we were there, as many other guests were, for the Indian Wells Tournament, we couldn't watch the matches at the hotel, gym is woefully inadequate and small, and pool staff are poorly trained. Our food order took 40 min while other guests who ordered their food after us got served. We cancelled the order but the bill read "comped" food, how deceptive! Really wanted to like this place but won't be staying here again.