Pica Vacation Packages

Great staff very large oops. NO hot water, no coffee available per staff good location

Great staff, spacious room, and excellent breakfast. Bathroom needs repair

Room was great with a nice view of the beach, beach was beautiful and had attendants to get food and drinks while you stay on the beach Was a fantastic place for my wife and I to celebrate anniversary

I had a high expectation for this hotel, as it is extremely beautiful online. The lobby and staff were exceptional. I gave this review 3 stars because of the lack of attention to the room. Our exterior door in the bathroom (only source of fresh air) was broken and unable to open. We called about it but nothing was done. Also, the room felt a little dirty - some shelves and walls looked dirty. Additionally, on 2 days, our room was not serviced and we needed to make a call to remedy. The hotel roof turns into a nightclub at night. We were there on opening night for dinner and the bar and ambiance were amazing. However, don't try to fall asleep any time before 2am on Friday or Saturday - the club music is so loud. And the hotel and bar are not owned by the same people so the hotel doesn't have any control over the volume. The hottub was out of commission for 2 days - kind of a bummer. Overall - this hotel has promise - but needs more attention to detail.

Great location, clean, very nice people, comfortable. Also an easy walk to the cruise port. It was a great stay!!