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"I love this hotel. I stayed for 4 days and it was great. The front desk staff was great. The kitchen staff was great. The items they had for breakfast every day was amazing. The only problem I had was the the house keeping staff never cleaned or did anything in my room at all. I even told the front desk and they told them to clean my room and they still didn’t do it. I had to go get fresh towels daily from the front desk staff. The day that I was leaving they came to clean my room and it seemed like they had an attitude about it. That is my only complaint about this property. "

"Very unique spaces and great breakfast. After a mix up with our room, they made it right. "

"Great stay "

"The hotel does not look like it’s in the best part of town, but the interior is really great and the bed was very comfortable. "

"This is one of our favorite places to stay, and plan on staying here each time we are in the Richmond area."

"Everything was great! The hotel was excellent, super clean and had several onsite restaurants. The valet guys were so friendly. "

"The hotel was very clean. The fitness room was great."

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"Shane was amazing, as was the valet whose name I sadly have forgotten. "