Newport Vacation Packages

The room was clean and everything was good. For the price it was really good value!

Lovely stay. Room was beautiful and staff were very welcoming. Arpit at the Spa was very helpful by giving us a tour on the first day and remembering that my son couldn’t swim and provided him with floats. Thankyou

This place is only good, certainly not excellent, because its location is very good( easy access to Cardiff, Bute Park and stadiums), it is very clean and the breakfasts are excellent. However, the room and the ensuite were disappointingly small,especially for the price! Also, with the exception of the lovely breakfast girls, there was little warmth in the welcome at the main reception desk.Certainly, the least welcoming place we have stayed in for a while!

Always amazing and friendly staff, with very little issues. However, on this occasion it wasn't ideal and I felt a little deflated. We had initially booked a 1 night stay but changed this for 2 nights. Everything was well and as expected as per our previous experiences. We started to encounter a couple of issues with some random men (3) knocking on our door on 2 separate occasions which I just put down to random behavior. Secondly, we had a very rowdy couple next door arguing and shouting, alongside banging and slamming the interal bathroom door. This was followed by a family with children who were running, thumping and screaming until gone 2am. I don't blame the children, as a mother of 9 children I know how difficult it can be to entertain them in a single room away from home and they are entitled to make noise. However, it didn't seem like the parents done very much to discourage them, as they had been very loud themselves. I booked a 2nd night because I just needed the rest and the break. They couldn't accommodate a room change due to a wedding which was fine, so I just chanced it and prayed for a quieter night. It wasn't as bad and the children did settle before 1am and woke at 6am LOL. The other issue was the draining of the shower. Whilst showering I had to turn it off 3 times just to allow the water to drain otherwise we'd of made a new Hilton swimming pool. My daughter thought it was hysteral. The rooms and breakfast are always perfect :)