New Richmond Vacation Packages

The shower/tub faucet didn’t work otherwise was fine. Was annoyed that when I checked in there was a hassle and at first said I had to wait to check in at 3 pm even though I had paid the night before as well and finally got ironed out and I asked to add an additional night, which was available on Expedia where I booked, but I wanted to add through front desk because if I booked through Expedia it would be as a separate booking and didn’t want to worry about the issue of having to check out at 11 per my reservation I already had and then back in at 3 and he told me to check in again later and wouldn’t add it so I had to do it through Expedia and go through the headache of ensuring I would have the same room and wouldn’t be expected to check out etc. could have been more customer service oriented/helpful overall and in that regard.

I booked this hotel because it had an indoor pool. They don't tell you that the pool is not heated, so my kids couldn't use the indoor pool because it was ice cold. Other than that, good stay and really friendly staff, but extremely disappointing that the amenities aren't really what they say.

oj machine didn't work. restof breakfast ok parking was good

Great hotel for a one night stay in April ! My bestfriend and i loved the hotel

The room had coffee stains, could not close the curtain to prevent light from highway traffic, no exhaust in the bathroom. Glad there was coffee and water in the room. On site restaurant was closed