Forfaits vacances – New London

C’est le pire endroit où j’ai logé

The hotel is completely outdated. First night, the smoke detector in our room beeped all night. It was repaired the next day, but having to try and sleep with a 2 year old and a beeping detector was not the best. We had adjoining rooms. The king side bath room had broken tiles and the tub felt like it was “giving away in the middle” (weak). The other room, there were water marks on the ceiling. Carpeting throughout was not in the best shape, the remotes were not working the best (we were told to aim the remote at the tv to change the channel due to the tv not having a sensor in it), the sofa in the room was very worn to the point it felt like you were sinking when you sat on it. The under cabinet lighting in the kitchenette, was half blown. I’m not sure if housekeeping cleans, outside of changing and making the beds and pulling trash, but it was not the cleanest. I had to get cleaning supplies and clean before fully using anything. We stayed here due to it being close to the zoo for my son’s birthday, but we will not be back. To be honest, it isn’t worth the money. I had high hopes for the hotel because I genuinely like Hilton hotels, but I can say, I would not stay here anymore.

The staff here are really insolent, and full of hubris for this to be a three star hotel. Very unprofessional. You’d be better off not staying here in my most humblest of opinions.

Personnel professionnel et courtois. Généralement propre, bon service aux chambres. Clim fonctionnait bien. . Déjeuner sans oeufs ni viande mais bonne sélection de fruits, yogourts, céréales, muffins et pâtisseries, boissons chaudes. Beaucoup de stationnnement, bonnes places pour gros véhicules. Odeur d'humidité et de cannabis dans les corridors. Établissement bien dans son ensemble, mais les hôtels environnants hébergeaient des gens bruyants et chaotiques, ce qui rendait la zone un peu louche. Bon rapport qualité-prix.