Civil War Gateway Tours and Activities

Everything was amazing

We have been going to the snowbird for years. We really like the accommodations. We were disappointed that the new inn keeper wasn’t around and visiting with the guests as in past years. Also the wildflower walk activity that I was looking forward to was never mentioned. The morning we were leaving we overheard a man talking to two guests about doing it but it was never mentioned to us, despite my asking about it 3 times.

The pros: easy to get to, convenient parking, walkable, safe. Cleanliness was above average, especially in the common areas. Free breakfast was good and had adequate variety. There is a pool - it's very small but it seemed clean. There is also free laundry and an exercise room (but we didn't use either). The room also had nice shampoo, conditioner, body wash and lotion in dispensers. There was also a small fridge and microwave in the room. Myles at the front desk gave exceptional service - very friendly and helpful. The cons: the room was loud, there was no exhaust fan in the bathroom so the humidity was severe. The shower door did not completely cover the shower so there was water all over the floor after showering, no matter what we did to try and prevent it. The bed and pillows were absolutely horrible. We checked out a day early because we could not sleep and woke up with neck and back pain. The TV selection was lacking (trying to watch TV when we couldn't sleep didn't go well) and it didn't allow casting from mobile devices. While there was a small pool, there was no hot tub. If we visit Knoxville in the future, we would not stay here again because of the bed/pillows and bathroom.