Muaskar al Murtafiah Vacation Packages

Staff were very friendly and kept the room very clean and tidy. The gym, sauna and steam room were perfect

Amazing location, facilities and service

As a former resort manager (now retired) I just spent 9 nights at the hotel and I could not have been happier with my stay. The hotel and grounds were beautiful and well maintained, the breakfast buffet was an amazing, delicious treat every morning and the staff were simply wonderful- the true highlight of my stay. I live in hotels 9 months out of the year and a hotel can be simply a building unless it is staffed by people who make it feel like a 'home away from home', and this was most certainly the case. In that spirit I want to give a special thank you to Nancy in customer service and Ankit who not only cleaned my room but treated me like the most special of guests, it is staff like him that makes a hotel stay memorable. Not only would I give this hotel two thumbs up, I would heartily recommend it and would certainly consider a return visit!

The room was amazing with a good view. Club lounge and staff were superb. The only thing stopping a 5 star rating was the service at breakfast and in the evening at the main restaurant, which was slow at times.

Everything was great, stuff very good, polite and helpful. Breakfast had a lot of variety and it was super tasty, Monir was very helpful during breakfast. We will definitely come back and i just hope they renovate bathrooms in the rooms as it is not very practical, especially if you are coming with a family.