Located close to The District Docklands and O'Brien Group Arena, Quest NewQuay provides a free grocery shopping service, a rooftop terrace, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Dryer
Free WiFi
Air conditioning
Gym
Outdoor Space
Barbecue grill
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Located in Docklands, a neighborhood in Melbourne, Quest NewQuay is near a metro station. Melbourne Central and Melbourne Cricket Ground are notable landmarks, and travelers looking to shop may want to visit Collins Street and Queen Victoria Market. Looking to enjoy an event or a game? See what's going on at O'Brien Group Arena or Marvel Stadium. Visit our Melbourne travel guide
Located close to The District Docklands and O'Brien Group Arena, Quest NewQuay provides a free grocery shopping service, a rooftop terrace, and dry cleaning/laundry services. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this aparthotel include:
Barbecue grills, tour/ticket assistance, and multilingual staff
Concierge services, an elevator, and a 24-hour front desk
Luggage storage, a TV in the lobby, and a computer station
Guest reviews give top marks for the helpful staff and location
Room features
All 221 individually furnished rooms include comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
Free tea bags/instant coffee and electric kettles
Rainfall showers, tubs or showers, and free toiletries
LCD TVs with Netflix, streaming services, and digital channels
Refrigerators, microwaves, and toasters
Awards and affiliations
Sustainability Certifications
This property is certified by these third-party sustainability certification schemes: NABERS Energy and NABERS Water. For more information on what these certifications require and verify, please visit their websites.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 accessible parking spaces
Braille/raised signage
Elevator (50 inch wide door)
Handrails in hallways (50 inches high)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Designated smoking areas (fines apply)
Services and conveniences
24-hour front desk
Blackout drapes
Concierge services
Free grocery shopping service
Housekeeping on weekdays only
Iron/ironing board
Laptop-compatible safe
Luggage storage
Multilingual staff
Phone
Safe at front desk
Tour and ticket assistance
Location highlights
Near a metro station
Near a train station
Near an outlet shopping mall
Things to do
24-hour gym
Casino nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
221 units
Banquet hall
Connecting units available
Individual furnishings
Soundproofing
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
The property charges 1.43 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 55.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Rollaway bed fee: AUD 55.0 per night
Credit card charges are subject to a surcharge of 1.43 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Quest NewQuay pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Quest NewQuay?
As of Aug 19, 2026, prices found for a 1-night stay for 2 adults at Quest NewQuay on Sept 6, 2026 start from CA $133, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Quest NewQuay?
Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Quest NewQuay?
Check-out is at 10 AM.
Where is Quest NewQuay located?
Located in Docklands, this aparthotel is within a 10-minute walk of The District Docklands and O'Brien Group Arena. Marvel Stadium and Melbourne Convention and Exhibition Centre are also within 1 mi (2 km). North Melbourne Station is 16 minutes by foot and Flagstaff Station is 19 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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