6/10 Okay
ROY
Business traveller
Apr 10, 2024
Liked: Cleanliness
I arrived in Melbourne too late to book an onward flight.
I chose Mantra because it was near to the airport.
There was a shuttle bus and we were dropped off in the car park. The driver just walked away. I am recovering from an eye operation so my sight is limited. I finally asked someone where the entrance was and they just said “over there”. So much for the service industry.
The check in was better and helpful and the clerk helped me take my things to the room. The bus back to the airport was much better with a friendly and helpful driver. The hotel is okay for a one night stop over
ROY
Stayed 1 night in Apr 2024