Novotel Melbourne on Collins

Property class: 4.5

Choose dates to view prices

A short walk from Collins Street and Melbourne Central, Novotel Melbourne on Collins provides a grocery/convenience store, a shopping mall on site, and a coffee shop/cafe. The on-site local cuisine restaurant, Lane Restaurant, offers breakfast, brunch, lunch, dinner, and happy hour. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a sofa, a desk, and a chair.

Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(48 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a lamp, and a large window with curtains.

Deluxe Double Room, 2 Double Beds

7.8 out of 10
Good
(51 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a sofa, a desk, and a large window with curtains.

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(19 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk, and a large window with a view of a building.

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(10 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite, Multiple Beds

A hotel room with a bed, a desk with a chair, a sofa, a TV, and large windows with curtains.

Family Suite, Multiple Beds

8.6 out of 10
Excellent
(18 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Accessible Room, 1 King Bed

Room

Accessible Room, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Spa Room)

A modern bathroom with a freestanding bathtub, a glass-enclosed vanity, and a toilet.

Deluxe Room, 1 King Bed with Sofa bed (Spa Room)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, desk, chair, and two windows with curtains.

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(49 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Located in Melbourne Central Business District neighborhood, Novotel Melbourne on Collins is connected to a shopping center. Melbourne Central and Queen Victoria Market are notable landmarks, and the area's natural beauty can be seen at Melbourne Park and St Kilda Beach. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Rod Laver Arena. Visit our Melbourne travel guide
Map
270 Collins Street, Melbourne, VIC, 3000

What's nearby

  • A busy street with shops, including 'The Block Arcade' and 'Witmer'.
    Collins Street
    1 min walk - 0.1 km
  • A narrow alley with shops and cafes, including Cafe Vicolino and St. Ali.
    Flinders Lane
    2 min walk - 0.2 km
  • A busy urban street with tram, pedestrians, and historic buildings.
    Bourke Street Mall
    2 min walk - 0.2 km
  • The exterior of the Regent Theatre with ornate columns and a large arched entrance.
    Regent Theatre
    3 min walk - 0.3 km
  • A circular metal framework with a brick building at its base.
    Melbourne Central
    7 min walk - 0.6 km

Getting around

  • Flinders Street Station
    5 min walk
  • Melbourne Central Station
    10 min walk
  • Melbourne Airport (MEL)
    32 min drive

Restaurants

  • Brunetti
    2 min walk
  • McDonalds
    2 min walk
  • Betty's Burgers
    2 min walk
  • Bench Coffee Co.
    2 min walk
  • The Charles Dickens Tavern
    1 min walk

About this property

Novotel Melbourne on Collins

  • Luxury family-friendly hotel connected to a shopping center
  • A short walk from Collins Street and Melbourne Central, Novotel Melbourne on Collins provides a grocery/convenience store, a shopping mall on site, and a coffee shop/cafe. The on-site local cuisine restaurant, Lane Restaurant, offers breakfast, brunch, lunch, dinner, and happy hour. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).
  • You'll also enjoy perks such as:
    • An indoor pool
    • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
    • An elevator, smoke-free premises, and tour/ticket assistance
    • 5 meeting rooms, a gift shop, and multilingual staff
    • Guest reviews give top marks for the pool, helpful staff, and proximity to shopping
  • Room features
  • All 380 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like late night room service and free WiFi. Guest reviews highly rate the clean rooms at the property.
  • Extra conveniences in all rooms include:
    • Down comforters and free cribs/infant beds
    • Bathrooms with free toiletries and hair dryers
    • 32-inch LCD TVs with satellite channels
    • Wardrobes/closets, recycling, and mini fridges

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by these third-party sustainability certification schemes: Ecotourism Australia Sustainable Tourism, NABERS Energy, and NABERS Water. For more information on what these certifications require and verify, please visit their websites.

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Frequently asked questions

Does Novotel Melbourne on Collins have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM–10 PM.

How much does it cost to stay at Novotel Melbourne on Collins?

As of Oct 25, 2026, prices found for a 1-night stay for 2 adults at Novotel Melbourne on Collins on Nov 1, 2026 start from CA $182, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Melbourne on Collins pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for AUD 64 per day.

What time is check-in at Novotel Melbourne on Collins?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Melbourne on Collins?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Novotel Melbourne on Collins located?

This family-friendly Melbourne hotel is located in the entertainment district, within a 5-minute walk of Collins Street and Bourke Street Mall. Melbourne Central and Princess Theatre are also within 15 minutes. Melbourne Central Station is 10 minutes by foot and Parliament Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Melbourne on Collins Reviews

8.4

Very good

8.6

Cleanliness

8.0

Amenities

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 456 out of 1002 reviews
Rating 8 - Good. 309 out of 1002 reviews
Rating 6 - Okay. 153 out of 1002 reviews
Rating 4 - Poor. 55 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice over all. Room is a bit old but clean. Location is very convenient.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You wont regret the location, staffs are friendly and very helpful. We’ll be back
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed multiple times Excellent hotel and a very handy location
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
Location was great, the staff can learn to be more customer friendly
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, walkable location, close to shopping and transit.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at the Novotel on Collins, close to restaurants & cafes & we love the shopping district
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, super central, great friendly staff. Pool of course a highlight with the kids!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location at Collins is good. Most major attractions are nearby. Many eateries, convenience stores, bars. Flinder station walkable. Free Trams ride ( Tram - first time I experienced that is free ) within the most important inner city attraction. Must try Fish Market for seafood etc.
Stayed 4 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Older Hotel, not much mantenince. Everything looked a little rundown and the TV barely worked. But staff were great. Beds were comfy but seemed the hotel lacked in housekeeping
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a great central location, making it easy to access many city venues. The staff were great and the room comfortable.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was great, good location & good service.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, in free tram zone and good for solo traveller. A lot of reviews mentioned about lift problem which almost caused me cancel my booking but I don't feel any hassle regarding with lifts at all. You can totally skip the hotel breakfast since it's very basic and Melbourne offers so many great cafe which most of them opens at 7pm. I don't mind staying here again for my next visit.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great place to visit
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and quick check in and out. Breakfast is recommended, various food options and easy location.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Nice rooms
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location in a family friendly place.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Novotel on Collins is the perfect stay, middle of the CBD close to shops and restaurants. The hotel staff were fantastic and the pool and spa were great. Definitely staying here again!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Great place to stay with kids - they liked the pool and buffet breakfast. The room was neat and tidy and had everything we needed. The lifts were not working which was inconvenient, and the spa was also out of order - it would have been nice to enjoy the spa while kids were in the pool rather than sitting in the cold!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay at reasonable price, good location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable and clean place to stay. Brilliant location!! I will definitely come back here next time I’m in Melbourne!! Buffet breakfast was delicious and had a great variety. 10/10 hotel.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good room good location
Stayed 8 nights in Dec 2025
Verified review

8/10 Good

Emma and front office staff were so nice . We enjoyed our stay at Novotel with kids .
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, bar staff were great amd front reception on this trip actually welcomed me back which never happens.
Stayed 2 nights in Jan 2026