Maine Mall Tours and Activities

Staff was friendly. Had to ask for a microwave but it was brought quickly. Bathroom sliding door wasn’t on the track and didn’t really close, shower tile wasn’t the cleanest… a few times staff just came into our room without announcing themselves. Breakfast buffet was decent but not worth $38 dollars for adults. Hotel food was way overpriced… overall I feel the hotel itself was overpriced for what it is.

The best part is the hotel's staff - at the entrance, desk, restaurant, floor - all were amazing in their professionalism and service. The common areas are beautifully decorated and kept very clean. Our room was small but cozy, the bathroom did feel confined somewhat. The bed was comfortable, the black-out curtains served their purpose well, and the floor was generally quiet despite a busy weekend. The room looked clean; however, there were some stains on the robes and towels, as if they were not thoroughly laundered. The breakfast restaurant is gorgeous, and the food was delicious and very fresh. However, if you look for breakfast buffet, there is none. The Fed restaurant is superb. Many historical sites are within a walking distance, and the neighborhood is crowded but relatively clean and safe, for a big city.