DoubleTree by Hilton Hotel Portland: 2020 Pictures, Reviews, Prices & Deals

4.1 / 5Very Good

918 reviews

Guests rated this property 4.2/5 for cleanliness.

Pool
Free WiFi
Free parking
Pet Friendly

363 Maine Mall Rd, South Portland, ME

Explore the area

Maine Mall1 min walk

Thompson's Point7 min drive

Chipotle1 min walk

Ruby Tuesday2 min walk

Portland, ME (PWM-Portland Intl. Jetport)9 min drive

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Room, 2 Double Beds
Photos of Room, 2 Double Beds
4.5/5 guest room rating
Room amenities
320 sq ft
Sleeps 4
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Room, 1 King Bed
Photos of Room, 1 King Bed
4.4/5 guest room rating
Room amenities
320 sq ft
Sleeps 2
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Executive Room, 1 King Bed
Photos of Executive Room, 1 King Bed
4.8/5 guest room rating
Room amenities
320 sq ft
Sleeps 2
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Room, 1 Double Bed, Accessible, Non Smoking
Photos of Room, 1 Double Bed, Accessible, Non Smoking
4.5/5 guest room rating
Room amenities
Sleeps 2
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Room, 1 Double Bed, Accessible, Non Smoking
Photos of Room, 1 Double Bed, Accessible, Non Smoking
4.1/5 guest room rating
Room amenities
Sleeps 2
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Suite, 1 King Bed, Non Smoking
Photos of Suite, 1 King Bed, Non Smoking
5/5 guest room rating
Room amenities
Sleeps 4
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Executive Suite, 1 King Bed, Non Smoking
Photos of Executive Suite, 1 King Bed, Non Smoking
4/5 guest room rating
Room amenities
Sleeps 4
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About this area

South Portland

Located in South Portland, DoubleTree by Hilton Hotel Portland is near the airport. The area's natural beauty can be seen at Higgins Beach and Deering Oaks Park, while Maine Military Museum and Thompson's Point are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Cross Insurance Arena or Scarborough Downs. Spend some time exploring the area's activities, including golfing.

What's nearby

Maine Mall - 1 min walk
Thompson's Point - 7 min drive
Maine Medical Center - 7 min drive
Joker's Family Fun and Games - 7 min drive
University of Southern Maine - 8 min drive

Getting around

Portland Transportation Center - 6 min drive
Portland, ME (PWM-Portland Intl. Jetport) - 9 min drive

Restaurants

Blue Wave Grille — 1 min walk
Chipotle - 1 min walk
Ruby Tuesday - 2 min walk
Cracker Barrel - 3 min walk
UNO - 3 min walk

About this property

DoubleTree by Hilton Hotel Portland

3.5-star hotel, walk to Maine Mall

This smoke-free hotel features a restaurant, an indoor pool and a fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/café and a business centre. All 220 rooms offer free WiFi, room service and flat-screen TVs. Free weekday newspapers, hairdryers and safes are among the other amenities that guests will find.

DoubleTree by Hilton Hotel Portland offers 220 forms of air-conditioned accommodation with a safe and complimentary newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bathrobes and hairdryers. Guests can surf the web using complimentary wireless Internet access. Microwaves, fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Free 24-hour return airport shuttle

Food and drink

Full breakfast available for a fee daily 6:30 AM–11:00 AM: USD 11.95 per person

1 restaurant and 1 coffee shop/cafe

1 bar

Room service available

Things to do

Fitness centre

Indoor pool

Family friendly

Dry-cleaning service

Free cots/infant beds

Corner/local shop

Indoor pool

Microwave (on request)

Fridge (on request)

Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services

Ballroom

Banquet hall

Lift

Free newspapers in reception

Front-desk safe

Corner/local shop

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry-cleaning service

Luggage storage

Multilingual staff

Porter

Tour/ticket assistance

Languages spoken

English

Business services

Business centre

Meeting rooms

Conference space

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

Accessible bathroom

Assistive listening devices available

In-room accessibility

Roll-in shower

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Smoke-free property

Bedroom

Air conditioning

Blackout drapes/curtains

Free cots/infant beds

Climate control (heating)

Hypo-allergenic bedding

Linens

Rollaway/extra beds (surcharge)

Bathroom

Bathrobes

Hairdryer

Shampoo

Shower/bathtub combination

Soap

Toilet paper

Towels

Entertainment

37-inch flat-screen TV

Premium channels

Food and drink

Microwave (on request)

Fridge (on request)

Connecting rooms available

Free newspapers (weekdays)

Phone

Restaurant dining guide

Safe

Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out

Special check-in instructions

24-hour airport shuttle service is available

Fees may apply; contact the property in advance to get details

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Pets

Pets stay for free

Dogs and cats only

Up to 75 lb/34 kg

Pets cannot be left unattended

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 10.00 per night.

Free cots (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

Fee for full breakfast: USD 11.95 per person (approximately)
Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests with pets must sign a waiver upon arrival, and pets cannot be left unattended in hotel rooms. The pet's weight must be included in guests' reservation information.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at DoubleTree by Hilton Hotel Portland and receive a full refund?

Yes, DoubleTree by Hilton Hotel Portland offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Hotel Portland cancellation policy on our site for more details about any exclusions or requirements.

How much does it cost to stay at DoubleTree by Hilton Hotel Portland?

As of May 31, 2020, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Portland on Jun 12, 2020 start from CA $136, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.

Does this property have a pool?

Yes, this property has an indoor pool.

Is this property pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 34 kg per pet. Service animals are exempt from fees.

How much is parking at this hotel?

Self-parking is free at this property.

What time is check-in at DoubleTree by Hilton Hotel Portland?

Check-in begins at 3 PM.

What time is check-out at this hotel?

Checkout is at noon.

Does DoubleTree by Hilton Hotel Portland provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is this hotel located?

Situated near the airport, this hotel is within 1 mi (2 km) of Sable Oaks Golf Course and Maine Mall. Nonesuch River Golf Club and Maine Military Museum are also within 3 miles (5 km).

4.1

Very Good

918 reviews

5 - Excellent

367

4 - Good

344

3 - Okay

130

2 - Mediocre

1 - Poor

4.2

Cleanliness

4.3

Service and Staff

4.2

Amenities

4.0

Property condition

1/5

Verified traveller

Travelled with group

May 27, 2020

Disliked: Staff & service

Nothing at all. Got there they cancelled my reservation. I didn’t get an email saying non essential employees weren’t allowed to book a room. They honestly need to ask if you’re an essential personnel before you book. Wasted 4 hours of driving up there for no reason. And then to drive another 4 hours back. Never again will I book or recommend that hotel to anybody

Stayed 3 nights in May 2020

5/5 Excellent

Verified traveller

May 16, 2020

This traveller didn’t leave comments with their review

Stayed 1 night in May 2020

3/5

Verified traveller

Travelled with family

Mar 18, 2020

Liked: Property conditions & facilities

The day staff and manager are really nice and accommodating. We were always supplied with water and cookies whenever we arrived at the hotel. Our room had a very comfortable bed that made it difficult for us to get up. (Good problem to have in my opinion) We also had free WiFi and free onsite parking which is always a nice plus! Things we didn’t like were the night audit staff, unfriendly, not helpful, no personality. They overcharged my card on file by hundreds of dollars even when I was assured at check in time that that wouldn’t happen. Although the bed was comfortable we found some mystery stains on the sheets. Also our room wasn’t cleaned once in the 4 days we were staying there. I guess for what I paid it was a decent stay. But I’d make a few changes to make the overall experience somewhat better.... still pending the return of my overcharge on my card also.

Stayed 3 nights in Mar 2020

3/5

Verified traveller

Business traveller, Travelled with pets

Mar 1, 2020

Liked: Cleanliness, staff & service

Traffic noise, dated interior design, furnishings, carpets, etc.

Stayed 1 night in Feb 2020

5/5 Excellent

Verified traveller

Feb 29, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020

DoubleTree by Hilton Hotel Portland

Overview of DoubleTree by Hilton Hotel Portland

Photo gallery

Guest reviews

Amenities

Map

Explore the area

Choose dates to view prices

Room, 2 Double Beds

Photos of Room, 2 Double Beds

Room, 2 Double Beds

Room amenities

Room, 1 King Bed

Photos of Room, 1 King Bed

Room, 1 King Bed

Room amenities

Executive Room, 1 King Bed

Photos of Executive Room, 1 King Bed

Executive Room, 1 King Bed

Room amenities

Room, 1 Double Bed, Accessible, Non Smoking

Photos of Room, 1 Double Bed, Accessible, Non Smoking

Room, 1 Double Bed, Accessible, Non Smoking

Room amenities

Room, 1 Double Bed, Accessible, Non Smoking

Photos of Room, 1 Double Bed, Accessible, Non Smoking

Room, 1 Double Bed, Accessible, Non Smoking

Room amenities

Suite, 1 King Bed, Non Smoking

Photos of Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Room amenities

Executive Suite, 1 King Bed, Non Smoking

Photos of Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Room amenities

About this area

South Portland

What's nearby

Getting around

Restaurants

About this property

DoubleTree by Hilton Hotel Portland

Property amenities

Internet

Parking and public transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Languages spoken

Business services

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Frequently asked questions

Guest reviews

1/5

5/5 Excellent

3/5

3/5

5/5 Excellent

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