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Overview of DoubleTree by Hilton Hotel Portland

Photo gallery

Guest reviews

4.1 / 5Very Good
918 reviews
Guests rated this property 4.2/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

Explore the area

Popular LocationMaine Mall1 min walk
Popular LocationThompson's Point7 min drive
RestaurantChipotle1 min walk
RestaurantRuby Tuesday2 min walk
AirportPortland, ME (PWM-Portland Intl. Jetport)9 min drive

Choose dates to view prices

  • Room, 2 Double Beds

    4.5/5 guest room rating

    Room amenities

    • 320 sq ft
    • Sleeps 4
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  • Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 320 sq ft
    • Sleeps 2
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  • Executive Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 320 sq ft
    • Sleeps 2
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  • Room, 1 Double Bed, Accessible, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • Sleeps 2
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  • Room, 1 Double Bed, Accessible, Non Smoking

    4.1/5 guest room rating

    Room amenities

    • Sleeps 2
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  • Suite, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 4
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  • Executive Suite, 1 King Bed, Non Smoking

    4/5 guest room rating

    Room amenities

    • Sleeps 4
    Show more

About this area

South Portland

Located in South Portland, DoubleTree by Hilton Hotel Portland is near the airport. The area's natural beauty can be seen at Higgins Beach and Deering Oaks Park, while Maine Military Museum and Thompson's Point are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Cross Insurance Arena or Scarborough Downs. Spend some time exploring the area's activities, including golfing.

Map
Popular Location

What's nearby

  • Maine Mall - 1 min walk
  • Thompson's Point - 7 min drive
  • Maine Medical Center - 7 min drive
  • Joker's Family Fun and Games - 7 min drive
  • University of Southern Maine - 8 min drive

Getting around

  • Portland Transportation Center - 6 min drive
  • Portland, ME (PWM-Portland Intl. Jetport) - 9 min drive

Restaurants

  • Blue Wave Grille — 1 min walk
  • Chipotle - 1 min walk
  • Ruby Tuesday - 2 min walk
  • Cracker Barrel - 3 min walk
  • UNO - 3 min walk

About this property

DoubleTree by Hilton Hotel Portland

3.5-star hotel, walk to Maine Mall
This smoke-free hotel features a restaurant, an indoor pool and a fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/café and a business centre. All 220 rooms offer free WiFi, room service and flat-screen TVs. Free weekday newspapers, hairdryers and safes are among the other amenities that guests will find.
DoubleTree by Hilton Hotel Portland offers 220 forms of air-conditioned accommodation with a safe and complimentary newspapers. Flat-screen televisions are featured in guestrooms.
Bathrooms include a combined bath/shower unit, bathrobes and hairdryers. Guests can surf the web using complimentary wireless Internet access. Microwaves, fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free 24-hour return airport shuttle

Food and drink

Full breakfast available for a fee daily 6:30 AM–11:00 AM: USD 11.95 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available

Things to do

Fitness centre
Indoor pool

Family friendly

Dry-cleaning service
Free cots/infant beds
Corner/local shop
Indoor pool
Microwave (on request)
Fridge (on request)
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

English

Business services

Business centre
Meeting rooms
Conference space

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cots/infant beds
Climate control (heating)
Hypo-allergenic bedding
Linens
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Hairdryer
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels

Entertainment

37-inch flat-screen TV
Premium channels

Food and drink

Microwave (on request)
Fridge (on request)

More

Connecting rooms available
Free newspapers (weekdays)
Phone
Restaurant dining guide
Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

24-hour airport shuttle service is available
Fees may apply; contact the property in advance to get details
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Pets

Pets stay for free
Dogs and cats only
Up to 75 lb/34 kg
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per night.
Free cots (infant beds)

Property payment types

American Express
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: USD 11.95 per person (approximately)
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests with pets must sign a waiver upon arrival, and pets cannot be left unattended in hotel rooms. The pet's weight must be included in guests' reservation information.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at DoubleTree by Hilton Hotel Portland and receive a full refund?
Yes, DoubleTree by Hilton Hotel Portland offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Hotel Portland cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at DoubleTree by Hilton Hotel Portland?
As of May 31, 2020, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Portland on Jun 12, 2020 start from CA $136, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has an indoor pool.
Is this property pet-friendly?
Yes, this property allows cats and dogs with a maximum weight of up to 34 kg per pet. Service animals are exempt from fees.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at DoubleTree by Hilton Hotel Portland?
Check-in begins at 3 PM.
What time is check-out at this hotel?
Checkout is at noon.
Does DoubleTree by Hilton Hotel Portland provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is this hotel located?
Situated near the airport, this hotel is within 1 mi (2 km) of Sable Oaks Golf Course and Maine Mall. Nonesuch River Golf Club and Maine Military Museum are also within 3 miles (5 km).

Guest reviews

4.1
Very Good
5 - Excellent
367
4 - Good
344
3 - Okay
130
2 - Mediocre
56
1 - Poor
21
4.2
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.0
Property condition

1/5

  • Disliked: Staff & service

Nothing at all. Got there they cancelled my reservation. I didn’t get an email saying non essential employees weren’t allowed to book a room. They honestly need to ask if you’re an essential personnel before you book. Wasted 4 hours of driving up there for no reason. And then to drive another 4 hours back. Never again will I book or recommend that hotel to anybody

Stayed 3 nights in May 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in May 2020

    3/5

    • Liked: Property conditions & facilities

    The day staff and manager are really nice and accommodating. We were always supplied with water and cookies whenever we arrived at the hotel. Our room had a very comfortable bed that made it difficult for us to get up. (Good problem to have in my opinion) We also had free WiFi and free onsite parking which is always a nice plus! Things we didn’t like were the night audit staff, unfriendly, not helpful, no personality. They overcharged my card on file by hundreds of dollars even when I was assured at check in time that that wouldn’t happen. Although the bed was comfortable we found some mystery stains on the sheets. Also our room wasn’t cleaned once in the 4 days we were staying there. I guess for what I paid it was a decent stay. But I’d make a few changes to make the overall experience somewhat better.... still pending the return of my overcharge on my card also.

    Stayed 3 nights in Mar 2020

    3/5

    • Liked: Cleanliness, staff & service

    Traffic noise, dated interior design, furnishings, carpets, etc.

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Feb 2020