The Milestone Hotel

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Luxury
VIP Access
5.0 star property
9.8

Exceptional

Historic elegance by Kensington Gardens

Richly decorated Chenestons restaurant serves delicious cuisine overlooking Kensington Gardens. A private pool offers relaxation after exploring Hyde Park. Attentive staff memorize guest names, providing exceptional service in a luxurious atmosphere with heated bathroom floors.

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Queen Room

A hotel room with a large bed, two bedside tables with lamps, a chair, a mirror, and a small table with a vase of flowers.

Superior Queen Room

8.8 out of 10
Excellent
(3 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Room (King/Twin)

A hotel room with a bed, a desk with a chair, a dresser, and a mirror.

Deluxe Room (King/Twin)

9.4 out of 10
Exceptional
(12 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Studio

A neatly made double bed with a wooden headboard, a bedside table with a lamp, and a window with curtains.

Deluxe Studio

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite

A hotel room with a large bed, a chandelier, a mirror, a desk, and a chair.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (7) Master)

A bedroom with a striped wallpaper, floral bedspread, and a bedside table with a lamp and flowers.

Suite (7) Master)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, Park View (King/Twin)

A large bed with white linens, a wooden headboard with floral patterns, a bedside table with a lamp, and a chair with a potted plant.

Deluxe Room, Park View (King/Twin)

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, Park View

A hotel room with a large bed, a desk with a lamp, and a view of the outdoors through large windows.

Junior Suite, Park View

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Family Suite

A hotel room with a bed, a sofa, a small table, a lamp, and a window with curtains.

Family Suite

  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free wired internet

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About the area

Located in London City Centre, a neighborhood in London, The Milestone Hotel is near a metro station. Thackeray Gallery and Royal Albert Hall are cultural highlights, and some of the area's notable landmarks include Kensington High Street and Kensington Palace. Kensington Church Street and Albert Memorial are two other places to visit that come recommended. Visit our London travel guide
Map
1 Kensington Court, London, England, W8 5DL

What's nearby

  • A busy street with a prominent High Street Kensington Station sign, a glass-fronted store, and a sushi restaurant.
    Kensington High Street
    1 min walk - 0.0 km
  • A statue of a woman holding a torch, with a golden roof and intricate architectural details in the background.
    Kensington Gardens
    1 min walk - 0.1 km
  • A pub named 'The Churchill Arms' with flower boxes and flags.
    Kensington Church Street
    3 min walk - 0.3 km
  • A historic building with a statue in front.
    Kensington Palace
    5 min walk - 0.4 km
  • A large, historic building with a dome and classical architecture.
    Royal Albert Hall
    9 min walk - 0.8 km

Getting around

  • Kensington (Olympia) Station
    3 min drive
  • High Street Kensington Station
    6 min walk
  • Heathrow Airport (LHR)
    35 min drive

Restaurants

  • Dishoom Kensington
    5 min walk
  • Knoops
    4 min walk
  • Kensington Palace Cafe & Gift Shop
    5 min walk
  • Goat Tavern
    1 min walk
  • Jacuzzi
    5 min walk

About this property

The Milestone Hotel

  • Luxury boutique hotel near Kensington High Street
  • Located close to Thackeray Gallery and Kensington Palace, The Milestone Hotel provides dry cleaning/laundry services, a fireplace in the lobby, and 2 bars. Treat yourself to spa services, such as a body treatment, aromatherapy, or a manicure/pedicure. The on-site restaurant, Chenestons, offers lunch and dinner. In addition to a gym and a 24-hour business center, guests can connect to free WiFi in public areas.
  • Other perks at this hotel include:
    • An indoor pool
    • English breakfast (surcharge), valet parking (surcharge), and babysitting (surcharge)
    • Concierge services, an elevator, and a banquet hall
    • Wedding services, meeting rooms, and a living plant wall
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 62 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
    • Bathrooms with designer toiletries and deep soaking tubs
    • 32-inch LCD TVs with cable channels and DVD players
    • Wardrobes/closets, coffee/tea makers, and heating

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: EarthCheck. For more information on what this certification requires and verifies, please visit their website.
  • The Milestone Hotel is listed in the 2021 Travel + Leisure 500.

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Frequently asked questions

Does The Milestone Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

How much does it cost to stay at The Milestone Hotel?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at The Milestone Hotel on Nov 3, 2026 start from CA $570, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Milestone Hotel pet-friendly?

Yes, pets are allowed at this property. There's a deposit of GBP 500.00 per stay and a fee of GBP 50.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Valet parking is available for GBP 65 per night.

What time is check-in at The Milestone Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Milestone Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Milestone Hotel located?

Located in London City Centre, this luxury hotel is steps from Kensington High Street and Kensington Gardens. Kensington Church Street and Thackeray Gallery are also within 5 minutes. High Street Kensington Station is 6 minutes by foot and Gloucester Road Underground Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Milestone Hotel Reviews

9.8

Exceptional

10

Cleanliness

9.6

Location

10

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 454 out of 529 reviews
Rating 8 - Good. 58 out of 529 reviews
Rating 6 - Okay. 11 out of 529 reviews
Rating 4 - Poor. 5 out of 529 reviews
Rating 2 - Terrible. 1 out of 529 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated our wedding night and beautiful breakfast - special and will always be remembered
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel centrally located with friendly and helpful staff.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel Both in structure and maintenance. The housekeeping staff provided outstanding attention to the cleanliness and care of my room. Helpful staff who with sincere kindness and pleasure, made my stay delightful. An outstanding hotel in every way.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous traditional hotel with amazing staff!! Our king sized room was outstanding! Savoir bed beyond comfortable. My tip: when leaving the hotel turn right(east) and explore .. turning left( west) is kind of sketchy.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has THE BEST staff! The best location and the most beautiful tea room. Food is great. We had breakfast there every morning. We definitely will go back every year. Rooms are so quiet and beds are so comfortable The decoration is so beautiful. There is a small gym with basic equipment to get a good workout. Thank you !!
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at the Milestone. It is a treasure. The staff are helpful, courteous, and friendly. The rooms are spacious and each has its own individuality. It’s also in a great location. Perfect for a nice walk and also close to transportation.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and hotel were excellent couldnt help enough nothing too much trouble. Will definately be staying thrre when in London.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic from start to finish - stayed here 16 years ago and it’s just as good if not better…..
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Small rooms with low ceilings in a great location. The hotel lobby and staff are excellent and they accommodate me with early check in at 8:30 am! Hard to beat that level of flexibility!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, great bar, friendly and accommodating staff. Loved it!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean rooms in a great location.
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Loved our time at Milestone. Excellent staff and rooms. We brought our 20-month old girl and felt right at home. Food and tea were great. Would highly recommend to anyone visiting London wanting to stay in an excellent location.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, friendly and attentive staff, excellent location! Would definitely stay here again.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and excellent service. Would definitely come back, highly recommended, we really enjoyed our stay at the Milestone!
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the Milestone Hotel, will come back for sure, the staff went above and beyond to accommodate us while staying!
Stayed 4 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Home away from home

Wonderful staff and service. Beds are very firm. Great breakfast and decent gym. Very nice spa amenities. Good location.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotels in London

Great people at a great hotel. Great location.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab stay in Milestone - always a great service

It was such an amazing stay! Their service and customer service was amazing!!
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are amazing - Great location opposite the park. They made us and our dog feel very welcome during our stay.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to not like about this hotel. Very classy, clean and beautiful. Great service too from the door till you check out. Really enjoyed staying there
Verified review

10/10 Excellent

Service was exceptional and location is excellent. My only negative is that the size of the bed in the queen rooms is too small...
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

We loved our short stay and would have liked to have had more time to enjoy the bar etc. Our room was large and comfortable and every staff member we had contact with was very friendly and welcoming. Will definitely stay again.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful old, but updated hotel in the best location in London. Exceptional staff and attention to detail.
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and elegant
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. This is a traditional hotel with immaculate, old skool service and attention to detail. The staff are courteous and polite and do everything to make you feel at home - if only it was! Great location right opposite the park and conveniently situated for transportation. 10 stars!
Stayed 1 night in Dec 2025