Title: Novotel London ExCeL (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=992650&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel London ExCeL Guests recharge in the sauna, steam room, or gym at this eco-certified London hotel, where the Upper Deck restaurant serves healthy, delicious meals ## Photo gallery for Novotel London ExCeL ![Exterior - Novotel London ExCeL (London)](https://images.trvl-media.com/lodging/1000000/1000000/992700/992650/51250b5b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Minibar, in-room safe, desk, laptop workspace - Novotel London ExCeL (London)](https://images.trvl-media.com/lodging/1000000/1000000/992700/992650/8ba8d24b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Novotel London ExCeL (London)](https://images.trvl-media.com/lodging/1000000/1000000/992700/992650/f3caa114.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Novotel London ExCeL (London)](https://images.trvl-media.com/lodging/1000000/1000000/992700/992650/37031760.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch and dinner served - Novotel London ExCeL (London)](https://images.trvl-media.com/lodging/1000000/1000000/992700/992650/3656e33c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Novotel London ExCeL, near Royal Victoria Bridge, offers comfort and convenience. Travelers love the helpful staff and prime location of this stylish, eco-certified hotel. Wellness facilities and a restaurant keep visitors energized during their London stay. ## Reviews 8.6 Excellent ## Popular amenities - Pet friendly - Free WiFi - Restaurant - Gym - Parking available ## Room options ### Check availability for these dates Tonight [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=992650&PinnedHotelID=992650&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=992650&PinnedHotelID=992650&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 18 - Jan. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=992650&PinnedHotelID=992650&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=992650&PinnedHotelID=992650&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=992650&PinnedHotelID=992650&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=992650&PinnedHotelID=992650&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=992650&PinnedHotelID=992650&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=992650&PinnedHotelID=992650&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 6 of 6 rooms ### View all photos for Standard Room, 2 Twin Beds ![Standard Room, 2 Single Beds](https://images.trvl-media.com/lodging/1000000/1000000/992700/992650/0bad48f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds 8.8 Excellent 9 reviews ### Highlights Soundproofed Heating Connecting rooms available Free cribs/infant beds LCD TV Blackout drapes/curtains Private bathroom Eco-friendly toiletries - 269 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Premium Room, 1 Queen Bed (Executive) ![Premium Room, 1 Queen Bed (Executive)](https://images.trvl-media.com/lodging/1000000/1000000/992700/992650/59a727ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 Queen Bed (Executive) 7.0 Good 2 reviews ### Highlights Soundproofed Heating Connecting rooms available Free cribs/infant beds LCD TV Sofa bed - single Blackout drapes/curtains Hair dryer - 269 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 1 Queen Bed with Sofa bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/1000000/992700/992650/ab0b1c74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed with Sofa bed 8.4 Very good 15 reviews ### Highlights Soundproofed Heating Connecting rooms available Free cribs/infant beds LCD TV Sofa bed - double Blackout drapes/curtains Private bathroom - 269 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Standard Room, 1 Queen Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/1000000/992700/992650/cfb91395.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed 8.6 Excellent 12 reviews ### Highlights Soundproofed Heating Connecting rooms available Free cribs/infant beds LCD TV Blackout drapes/curtains Private bathroom Eco-friendly toiletries - 269 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Room, 1 Queen Bed, Accessible ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/1000000/992700/992650/cfb91395.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed, Accessible 8.8 Excellent 3 reviews ### Highlights Soundproofed Heating Connecting rooms available Free cribs/infant beds LCD TV Blackout drapes/curtains Private bathroom Eco-friendly toiletries - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Room, 1 Queen Bed with Sofa bed ![Superior Room, 1 Queen Bed with Sofa bed](https://images.trvl-media.com/lodging/1000000/1000000/992700/992650/09b4cf04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed with Sofa bed 8.8 Excellent 14 reviews ### Highlights Soundproofed Heating Connecting rooms available Free cribs/infant beds LCD TV Sofa bed - double Blackout drapes/curtains Private bathroom - 269 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16760000/16755800/16755707/640effc8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moxy London Excel Docklands - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Novotel-London-ExCeL.h992650.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Novotel-London-ExCeL.h992650.Hotel-Information) ## About the area Located on the waterfront, Novotel London ExCeL is in Docklands neighborhood and is connected to a shopping center. The Crystal and Royal Victoria Bridge are notable landmarks, and some of the area's activities can be experienced at IFS Cloud Royal Docks Station and IFS Cloud Greenwich Peninsula Station. Looking to enjoy an event or a game? See what's going on at ExCeL Exhibition Centre or O2 Arena. Take an opportunity to explore the area for water adventures such as sailing. [Visit our London travel guide](https://www.expedia.ca/London.dx178279) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.50790%2C0.02316&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lSBedd5MmoT6Y1lLOh6qw2KMntw=) 7 Western Gateway, Royal Victoria Dock, London, England, E16 1AA ### What's nearby - ExCeL Exhibition Centre \- 1 min walk \- 0.2 km - Royal Victoria Bridge \- 3 min walk \- 0.3 km - IFS Cloud Royal Docks Station \- 6 min walk \- 0.5 km - Thames Barrier Park \- 12 min walk \- 1.1 km - O2 Arena \- 3 min drive \- 2.0 km ### Getting around - West Ham Station - 6 min drive - Royal Victoria DLR Station - 6 min walk - London City Airport (LCY) - 13 min drive ### Restaurants - ‪Subway - ‬6 min walk - ‪Costa Coffee - ‬4 min walk - ‪Sandwich & Co. - ‬3 min walk - ‪Starbucks - ‬4 min walk - ‪Water Front Quayside Cafe & Bar - ‬4 min walk ## About this property ### Novotel London ExCeL Upscale hotel near ExCeL Exhibition Centre Located close to Royal Victoria Bridge and IFS Cloud Royal Docks Station, Novotel London ExCeL provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Upper Deck, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym. Other perks include: - Buffet breakfast (surcharge), self parking (surcharge), and luggage storage - Meeting rooms, a front-desk safe, and coffee/tea in the lobby - Multilingual staff, free newspapers, and tour/ticket assistance - Guest reviews give top marks for the helpful staff and location Room features All 257 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs. Extra conveniences in all rooms include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - LCD TVs with cable channels - Wardrobes/closets, free infant beds, and coffee/tea makers ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/2000000/1060000/1050400/1050347/1e94d3dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis London Excel Docklands Docklands - Pet friendly - Free WiFi - Restaurant - Breakfast available 8.6 Excellent 1,002 reviews CA $117 CA $141 total includes taxes & fees Feb 9 - Feb 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=1050347&PinnedHotelID=1050347&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4300000/4292600/4292527/9cc2edc1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft London Excel Docklands - Pool - Pet friendly - Free WiFi - Restaurant 8.8 Excellent 1,004 reviews CA $135 CA $162 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=4292527&PinnedHotelID=4292527&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/1000000/990900/990855/087160b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Hotel London ExCel Docklands - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 1,000 reviews CA $131 CA $157 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=990855&PinnedHotelID=990855&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/920000/919900/919845/7774b778.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza London - Docklands by IHG Docklands - Pool - Spa - Free WiFi - Restaurant 8.8 Excellent 1,000 reviews CA $167 CA $201 total includes taxes & fees Feb 6 - Feb 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=919845&PinnedHotelID=919845&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/17000000/16760000/16755800/16755707/682aeadc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moxy London Excel Docklands - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,001 reviews CA $99 CA $119 total includes taxes & fees Feb 16 - Feb 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=16755707&PinnedHotelID=16755707&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/18000000/17320000/17310300/17310213/3ecb9a0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton by Hilton London Docklands Docklands - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,000 reviews CA $104 CA $125 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=17310213&PinnedHotelID=17310213&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges, rooftop bar](https://images.trvl-media.com/lodging/17000000/16310000/16300700/16300604/33674f61.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Good Hotel London Docklands - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.6 Excellent 1,001 reviews CA $119 CA $143 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=16300604&PinnedHotelID=16300604&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/8000000/7860000/7857600/7857542/a69558ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunborn London Docklands - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 1,129 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=7857542&PinnedHotelID=7857542&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; British cuisine ](https://images.trvl-media.com/lodging/2000000/1660000/1658100/1658062/7d4152bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Hotel, London Canary Wharf East Canary Wharf - Spa - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,100 reviews CA $199 CA $238 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=1658062&PinnedHotelID=1658062&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/55000000/54800000/54792600/54792524/ce464bf3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott London City Airport Docklands - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 790 reviews CA $116 CA $139 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=54792524&PinnedHotelID=54792524&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Self parking on site (GBP 25 per night; includes in/out privileges) - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 18.10 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Restaurants on site - Upper Deck ### Things to do - Gym - Sauna - Steam room - TV in common areas ### Family friendly - In-room crib - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 4,532 square feet of conference space - Business center - Meeting rooms ### Outdoors - On a river - On the boardwalk/promenade - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Area rugs in room - Assistive listening devices - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 1 building - 9 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2004 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Minibar ### More - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Desk chair - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free daily newspapers - Heating - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 5:00 AM Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of GBP 15 per pet, per night Service animals are welcome, and are exempt from fees Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome 2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately GBP 18.10 per person - Self parking fee: GBP 25 per night (in/out privileges) - Pet fee: GBP 15 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating This establishment has received its official star rating from VisitEngland, the National Tourist Board for England. ### Property is also known as Excel London Novotel Excel Novotel Excel Novotel London London Excel Novotel London Novotel Excel Novotel Excel Novotel Excel Hotel Novotel Excel Hotel London Novotel Excel London Novotel London Excel Accor London Excel Novotel London ExCeL England Novotel London Excel Hotel London Novotel London ExCeL Hotel Novotel London ExCeL Hotel Novotel London ExCeL London Novotel London ExCeL Hotel London ## Frequently asked questions ### Is Novotel London ExCeL pet-friendly? ### How much does it cost to stay at Novotel London ExCeL? ### How much is parking? ### What time is check-in at Novotel London ExCeL? ### What time is check-out at Novotel London ExCeL? ### Where is Novotel London ExCeL located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Novotel London ExCeL Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.8 Location ### 8.8 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 551 8 - Good 256 6 - Okay 105 4 - Poor 47 2 - Terrible 41 ## Reviews ### 8/10 Good #### Ross Dec 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was clean, staff was very nice. ##### Ross Stayed 2 nights in Dec 2025 ### 8/10 Good #### Susan Dec 18, 2025 Liked: Property conditions & facilities Staff very friendly. Close proximity to Custom House tube station on the Elizabeth line which also has a direct service to Heathrow airport. Convenient to O2 Arena and Icloud cable car. ##### Susan Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Beverly Oct 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient for event at the Excel. Comfortable accommodation. Would stay again. ##### Beverly Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Thanh Phuong Thi Oct 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice room ##### Thanh Phuong Thi Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Thidar Jun 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location and friendly staff, spacious rooms ##### Thidar Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Anne Sep 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lovely hotel. Very clean. Comfortable bed. Within easy walking distance for Excel. ##### Anne Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Sascha May 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel and location. Would stay again ##### Sascha Stayed 1 night in May 2025 ### 10/10 Excellent #### Moy Sep 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff (Ali, was very accommodating. He upgraded my room to an executive suite... Thank you Ali) enjoyed my stay. ##### Moy Stayed 1 night in Aug 2025 ### 8/10 Good #### Verified traveller May 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel was lovely and all the staff very friendly, very easy to find from station ##### Verified traveller Stayed 1 night in May 2025 ### 6/10 Okay #### Guy Sep 25, 2025 Liked: Cleanliness, staff & service Nice size room that was clean and looked after. Have to complain the it was advertised as a queen bed, but its a twin oushed together- not good enough. Average restaurant for dinner and breakfast, but food options around outside. ##### Guy Stayed 2 nights in Sep 2025 ### 8/10 Good #### Simon Apr 11, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Very comfortable great location ##### Simon Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Thidar Jun 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staffs very friendly and helpful ##### Thidar Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Ann May 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was so friendly, and very helpful, just a lovely place to stay. The extra little accessories in room and bathroom I thought it was a lovely touch, just couldn’t rate this place higher enough thank you and well done to all. ##### Ann Stayed 1 night in May 2025 ### 8/10 Good #### Geoff Oct 1, 2025 Liked: Cleanliness, staff & service, amenities Bedroom tired, grout around wash basin and shower missed by and black in places. Settee frayed badly. Breakfast choice excellent but cooked items only just ‘warm’. ##### Geoff Stayed 1 night in Sep 2025 ### 4/10 Poor #### Mita Oct 19, 2025 Disliked: Cleanliness, staff & service Unfriendly reception team no real welcome on arrival, no information about breakfast, food & facilities so we didn’t bother using it. Room layout very odd with toilet separate with no sink? & shower/sink separate. Not the cleanest or friendliest team which makes a big difference! No one spoke to us at all Ok for an overnight stay for event at the O2 but will not return ##### Mita Stayed 1 night in Oct 2025 ### 8/10 Good #### Patrick Feb 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient location near Excel. Helpful, friendly staff and nice rooms. ##### Patrick Stayed 3 nights in Feb 2025 ### 8/10 Good #### Carolyn May 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very pleasant and comfortable stay Very pleasant stay - I have stayed here before so I knew that the Hotel was very clean and the rooms were a very good size and very clean. The only issue we had was that the room key didn't work when we first checked in but I understand this was a technical issue within the hotel which was rectified later that evening. ##### Carolyn Stayed 1 night in May 2025 ### 10/10 Excellent #### Michelle Mar 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very convenient location to ExCel, with easy access to transport links back into city centre. Staff were pleasant and accommodating, room clean and comfortable. ##### Michelle Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Jermaine Jul 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location, nice clean hotel ##### Jermaine Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Talent May 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice room, friendly staff, perfect location Nice room, friendly staff, perfect location ##### Talent Stayed 1 night in May 2024 ### 10/10 Excellent #### Sam Dec 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Rooms great, spacious and clean ##### Sam Stayed 1 night in Dec 2024 ### 8/10 Good #### Josephine Oct 8, 2024 Liked: Cleanliness, staff & service, room comfort Beautiful hotel and nice ambience with picturesque view near the restaurant. We had a small issue with our room but overall good place to stay. ##### Josephine Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Owen Feb 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location close to the Excel Exhibition Centre, clean & comfortable rooms. ##### Owen Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### jessica Jan 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing stay thank you to the staff for making this a memorable stay ##### jessica Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Jane Jan 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fabulous hotel, superb location, great bar Our first choice when visiting London. A great hotel with a fabulous terrace for a coffee or a cocktail, soaking up the sun. Easy access to the city and great to pop over to the O2 on the cable car for dinner. Lovely meal in the restaurant one night with attentive service from Klea. ##### Jane Stayed 1 night in Oct 2024 ## Expedia's Latest Trends ### Hotels > [The Royal Horseguards, London](https://www.expedia.ca/London-Hotels-The-Royal-Horseguards.h25926.Hotel-Information) > > [Copthorne Tara Hotel London Kensington](https://www.expedia.ca/London-Hotels-Copthorne-Tara-Hotel-London-Kensington.h26145.Hotel-Information) > > [The Ritz London](https://www.expedia.ca/London-Hotels-The-Ritz-London.h28146.Hotel-Information) > > [President Hotel](https://www.expedia.ca/London-Hotels-The-President-Hotel.h54995.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.ca/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Bedford Hotel](https://www.expedia.ca/London-Hotels-Bedford.h54993.Hotel-Information) > > [Park Plaza County Hall London](https://www.expedia.ca/London-Hotels-Park-Plaza-County-Hall-London.h1742184.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.ca/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [The Savoy](https://www.expedia.ca/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [The Clermont London, Charing Cross](https://www.expedia.ca/London-Hotels-The-Clermont-London.h5169.Hotel-Information) > > [The Clermont London, Victoria](https://www.expedia.ca/London-Hotels-The-Clermont-London.h10939.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.ca/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [The May Fair, A Radisson Collection Hotel, Mayfair London](https://www.expedia.ca/London-Hotels-The-May-Fair.h7606.Hotel-Information) > > [Hotel Riu Plaza London The Westminster](https://www.expedia.ca/London-Hotels-The-Westminster-London.h914179.Hotel-Information) > > [The Landmark London](https://www.expedia.ca/London-Hotels-The-Landmark-London.h438653.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.ca/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [St Martins Lane London, a Morgans Originals hotel](https://www.expedia.ca/London-Hotels-St-Martins-Lane-London.h470865.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.ca/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [Royal National Hotel](https://www.expedia.ca/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.ca/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Park Plaza Victoria London](https://www.expedia.ca/London-Hotels-Park-Plaza-Victoria-London.h801796.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.ca/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [Sea Containers London](https://www.expedia.ca/London-Hotels-Sea-Containers-London.h8466215.Hotel-Information) > > [citizenM Tower of London](https://www.expedia.ca/London-Hotels-CitizenM-Tower-Of-London.h14736047.Hotel-Information) > > [The Langham, London](https://www.expedia.ca/London-Hotels-The-Langham.h22099.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.ca/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [Kimpton Fitzroy London by IHG](https://www.expedia.ca/London-Hotels-Kimpton-Fitzroy-London.h21514.Hotel-Information)