[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Marylebone by Excel Apartments Guesthouse in London, a short walk to Regent's Park ![Superior Apartment | Private kitchen](https://images.trvl-media.com/lodging/108000000/107560000/107553700/107553669/96bcf629.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/108000000/107560000/107553700/107553669/23c74dac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Duplex | Living area](https://images.trvl-media.com/lodging/108000000/107560000/107553700/107553669/cfecfc38.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Living area](https://images.trvl-media.com/lodging/108000000/107560000/107553700/107553669/1f65d506.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Duplex | Private kitchen](https://images.trvl-media.com/lodging/108000000/107560000/107553700/107553669/47496345.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Close to Oxford Street and Marble Arch, Marylebone by Excel Apartments has plenty to offer. Guests can connect to free in-room WiFi. 6.0 ## Popular amenities - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 12 - Oct. 13](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=107553669&PinnedHotelID=107553669&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=107553669&PinnedHotelID=107553669&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 13 - Oct. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=107553669&PinnedHotelID=107553669&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=107553669&PinnedHotelID=107553669&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=107553669&PinnedHotelID=107553669&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=107553669&PinnedHotelID=107553669&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=107553669&PinnedHotelID=107553669&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=107553669&PinnedHotelID=107553669&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Luxury Apartment | Living area](https://images.trvl-media.com/lodging/108000000/107560000/107553700/107553669/296b5407.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment ### Highlights Separate sitting area Heating Kitchen Mini-fridge Washer/dryer Separate bedroom Premium bedding Private bathroom - 388 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ![Superior Apartment](https://images.trvl-media.com/lodging/108000000/107560000/107553700/107553669/2ccfd1fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment ### Highlights Porch/lanai Separate sitting area Heating Kitchen Mini-fridge Washer/dryer Separate bedroom Premium bedding - 592 sq ft - 2 bedrooms - Sleeps 4 - 2 Double Beds ![Deluxe Duplex | Living area](https://images.trvl-media.com/lodging/108000000/107560000/107553700/107553669/cfecfc38.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Duplex ### Highlights Separate sitting area Heating Kitchen Mini-fridge Washer/dryer Separate bedroom Premium bedding Private bathroom - 388 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/56000000/55210000/55208000/55207977/04ca9931_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott London Heathrow Airport Heathrow Villages - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 1,297 reviews CA $148 CA $178 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/London-Hotels-Courtyard-By-Marriott-London-Heathrow-Airport.h55207977.Hotel-Information?chkin=2025-11-1&chkout=2025-11-2&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=4b387dc3-e9d6-41ce-a0e8-df6e833a150a&top_cur=CAD) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/1000000/440000/438600/438504/80bb0f5a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### London Heathrow Marriott Hotel Heathrow Villages - Pool - Hot tub - Pet-friendly - Free WiFi 9.0 Wonderful 1,331 reviews CA $184 CA $221 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/London-Hotels-London-Heathrow-Marriott-Hotel.h438504.Hotel-Information?chkin=2025-10-31&chkout=2025-11-1&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=4b387dc3-e9d6-41ce-a0e8-df6e833a150a&top_cur=CAD) Ad ![Restaurant](https://images.trvl-media.com/lodging/1000000/10000/700/655/19a7b62b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton London Heathrow Airport Hotel Heathrow Villages - Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 1,346 reviews CA $191 CA $229 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/London-Hotels-Hilton-London-Heathrow-Airport-Hotel.h655.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=4b387dc3-e9d6-41ce-a0e8-df6e833a150a&top_cur=CAD) Ad ![Garden](https://images.trvl-media.com/lodging/1000000/60000/55000/54993/84c21fd9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Bedford Hotel London City Centre - Pet-friendly - Free WiFi - Restaurant - Breakfast available 8.6 Excellent 1,698 reviews CA $249 CA $299 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/London-Hotels-Bedford.h54993.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=4b387dc3-e9d6-41ce-a0e8-df6e833a150a&top_cur=CAD) Ad ![2 restaurants, breakfast, lunch, dinner served; American cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/430000/425900/425849/c36819fe_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### London Marriott Hotel Grosvenor Square London City Centre - Free WiFi - Restaurant - Air conditioning - Gym 8.4 Very good 1,001 reviews CA $535 CA $674 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/London-Hotels-London-Marriott-Hotel-Grosvenor-Square.h425849.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=4b387dc3-e9d6-41ce-a0e8-df6e833a150a&top_cur=CAD) Ad ![Daily full breakfast (GBP 20 per person)](https://images.trvl-media.com/lodging/1000000/10000/200/179/7dc50d5d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Strand Palace Hotel London City Centre - Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 4,456 reviews CA $261 CA $313 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=4b387dc3-e9d6-41ce-a0e8-df6e833a150a&top_cur=CAD) Ad ![Lobby lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1190000/1183300/1183289/1ee051e1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### London Marriott Hotel Canary Wharf Canary Wharf - Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 1,002 reviews CA $227 CA $272 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/London-Hotels-London-Marriott-Hotel-Canary-Wharf.h1183289.Hotel-Information?chkin=2025-11-1&chkout=2025-11-2&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=4b387dc3-e9d6-41ce-a0e8-df6e833a150a&top_cur=CAD) Ad ![Front of property](https://images.trvl-media.com/lodging/79000000/78560000/78550400/78550383/e0480d6b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Riu Plaza London Victoria London City Centre - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 2,889 reviews CA $280 CA $336 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/London-Hotels-Hotel-Riu-Plaza-London-Victoria.h78550383.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=4b387dc3-e9d6-41ce-a0e8-df6e833a150a&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/26000/25926/79e35abc.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Horseguards, London London City Centre - Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 1,837 reviews CA $371 CA $445 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/London-Hotels-The-Royal-Horseguards.h25926.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=4b387dc3-e9d6-41ce-a0e8-df6e833a150a&top_cur=CAD) Ad ![Indoor pool, sun loungers](https://images.trvl-media.com/lodging/68000000/67550000/67541200/67541187/0a9d2646.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pan Pacific London London City Centre - Pool - Spa - Pet-friendly - Free WiFi 9.8 Exceptional 1,011 reviews CA $616 CA $740 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/London-Hotels-Pan-Pacific-London.h67541187.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=4b387dc3-e9d6-41ce-a0e8-df6e833a150a&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Marylebone-Apartments.h107553669.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Marylebone-Apartments.h107553669.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.52220%2C-0.15340&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qUoEY8VltiUNO4JgT5KWn3rgNX4=) 39-41 Nottingham Pl, London, England, W1U 5NY #### What's nearby - Oxford Street - 12 min walk - 1.1 km - Marble Arch - 15 min walk - 1.3 km - Hyde Park - 16 min walk - 1.4 km - The British Museum - 4 min drive - 2.0 km - Piccadilly Circus - 4 min drive - 2.1 km #### Getting around - Baker Street Station - 4 min walk - Marylebone Station - 11 min walk - London City Airport (LCY) - 54 min drive #### Restaurants - ‪The Metropolitan Bar (Wetherspoon) - ‬5 min walk - ‪Starbucks - ‬4 min walk - ‪The Globe - ‬4 min walk - ‪Hagen - ‬3 min walk - ‪La Brasseria Milanese - ‬2 min walk ## About this property ### Marylebone by Excel Apartments Guesthouse near Oxford Street Close to Baker Street and Regent's Park, Marylebone by Excel Apartments has plenty to offer. Guests can connect to free in-room WiFi. Room features All guestrooms at Marylebone by Excel Apartments offer thoughtful touches such as premium bedding, in addition to amenities like free WiFi and safes. More conveniences in all rooms include: - Washers/dryers and irons/ironing boards ## Similar properties ![Deluxe Room (Heritage King)](https://images.trvl-media.com/lodging/1000000/10000/6500/6473/d9afbd3c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holmes Hotel London London City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 824 reviews CA $380 CA $457 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=6473&PinnedHotelID=6473&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/90000/84100/84035/e1d88fe0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Blandford Hotel London City Centre - Free WiFi - Restaurant - Air conditioning - Laundry 8.4 Very good 1,005 reviews CA $203 CA $244 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=84035&PinnedHotelID=84035&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/7000/6983/97dcba90.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Mandeville Hotel London City Centre - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 1,012 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=6983&PinnedHotelID=6983&HadPinnedHotel=true®ionId=-1&adults=2) ![Twin Room, Ensuite, City View | Interior](https://images.trvl-media.com/lodging/117000000/116400000/116393700/116393673/08119170.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Upper Berkeley Hotel London City Centre - Free WiFi - Air conditioning - Laundry 8.0 Very good 88 reviews CA $126 CA $152 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=116393673&PinnedHotelID=116393673&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/2000000/1500000/1494700/1494659/caf3b2fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Montagu Place Hotel London City Centre - Free WiFi - Air conditioning - Breakfast available - Business services 9.0 Wonderful 532 reviews CA $282 CA $339 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1494659&PinnedHotelID=1494659&HadPinnedHotel=true®ionId=-1&adults=2) ![Pizza](https://images.trvl-media.com/lodging/1000000/60000/55100/55001/e591e9ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal National Hotel London City Centre - Free WiFi - Restaurant - Breakfast available - Parking available 7.8 Good 3,300 reviews CA $203 CA $243 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=55001&PinnedHotelID=55001&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/26000000/25720000/25719600/25719528/2e7c2d5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Native Bankside London City Centre - Kitchen - Washer - Dryer - Free WiFi 9.6 Exceptional 1,163 reviews CA $229 CA $275 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=25719528&PinnedHotelID=25719528&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/50000/47700/47605/80433471.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Regency Hotel Westend London City Centre - Free WiFi - Breakfast available - Housekeeping - 24/7 front desk 7.4 Good 380 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=47605&PinnedHotelID=47605&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/110000000/109290000/109287700/109287658/3eeda202.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Z Hotel at Gloucester Place London City Centre - Free WiFi - Air conditioning - Breakfast available - Housekeeping 8.2 Very good 69 reviews CA $156 CA $206 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=109287658&PinnedHotelID=109287658&HadPinnedHotel=true®ionId=-1&adults=2) ![Studio, Private Bathroom (F5-41) | Private kitchen](https://images.trvl-media.com/lodging/24000000/23920000/23911200/23911108/9993b490.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marylebone Village Apartments London City Centre - Kitchen - Free WiFi - Laundry - Microwave 9.0 Wonderful 40 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=23911108&PinnedHotelID=23911108&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps ### Parking and transportation - No onsite parking available ### Family friendly - In-room washer/dryer ### Guest services - Housekeeping (weekly) ### Accessibility - No elevator ## Room amenities ### Bedroom - Premium bedding ### More - Iron/ironing board - Safe - Washer/dryer ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:00 PM Contactless check-in available Minimum check-in age: 21 ### Check-out Check-out before 10:00 AM Contactless check-out available ### Special check-in instructions There is no front desk at this property Guests must contact the property in advance for check-in instructions; your host will greet you This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Access methods Host will greet you ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of GBP 350 will be collected before check-in. - Deposit is payable by bank transfer and is due within 24 hours of booking the reservation. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a debit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a security system ### We should mention This property does not have elevators ### Property is also known as Marylebone Apartments Marylebone by Excel Apartments London Marylebone by Excel Apartments Guesthouse Marylebone by Excel Apartments Guesthouse London ## Frequently asked questions ### Is Marylebone by Excel Apartments pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Marylebone by Excel Apartments? > As of Oct 12, 2025, prices found for a 1-night stay for 2 adults at Marylebone by Excel Apartments on Nov 4, 2025 start from CA $247.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/London-Hotels-Marylebone-Apartments.h107553669.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Marylebone by Excel Apartments? > This guest house doesn't offer parking. ### What time is check-in at Marylebone by Excel Apartments? > Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available. ### What time is check-out at Marylebone by Excel Apartments? > Check-out is at 10:00 AM. ### Where is Marylebone by Excel Apartments located? > Located in London City Centre, this guesthouse is within a 10-minute walk of Regent's Park and Baker Street. Oxford Street and Bond Street are also within 15 minutes. Baker Street Station is only a 4-minute walk and Regent's Park Underground Station is 9 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Marylebone by Excel Apartments Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 2.0 Staff & service 10 - Excellent 1 8 - Good 0 6 - Okay 0 4 - Poor 0 2 - Terrible 1 ### 2/10 Terrible #### Sara Sep 16, 2025 Disliked: Staff & service #### Avoid, no communication, terrible customer service I couldn’t travel due to the Tube strikes so a couple of days beforehand I asked to move the booking and requested they waived any charge but accepted I would pay the same price even if the cost of the room was less on a new date. I knew there was a risk I’d lose my money but it was worth a conversation. Despite several attempts to contact them they totally ignored both me and Hotels.com until the day when they said they told Hotels.com they wouldn’t accept anything and I’d be charged the full amount, end of conversation. Didn’t want to discuss moving it to a new date at all and they have still never replied to me. Appalling customer service, complete lack of communication, and not interested in looking after their customers, just taking their money and won’t even talk to you if you have a question. Avoid at all costs. ##### Sara Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Moises Jun 22, 2025 ##### Moises Stayed 1 night in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.ca/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [Hilton London Kensington](https://www.expedia.ca/London-Hotels-Hilton-London-Kensington.h26612.Hotel-Information) > > [Staycity London Dalston](https://www.expedia.ca/London-Hotels-Kingsland-Locke.h57227439.Hotel-Information) > > [ibis London Earls Court](https://www.expedia.ca/London-Hotels-Ibis-London-Earls-Court.h14264.Hotel-Information) > > [Crowne Plaza London Heathrow T4 by IHG](https://www.expedia.ca/London-Hotels-Crowne-Plaza-London-Heathrow-T4.h22334825.Hotel-Information) > > [London Heathrow Marriott Hotel](https://www.expedia.ca/London-Hotels-London-Heathrow-Marriott-Hotel.h438504.Hotel-Information) > > [ibis London Heathrow Airport](https://www.expedia.ca/London-Hotels-Ibis-London-Heathrow-Airport.h16754.Hotel-Information) > > [Aerotel London Heathrow Airport Terminal 2-3](https://www.expedia.ca/London-Hotels-Aerotel-London-Heathrow-T2-T3.h21528024.Hotel-Information) > > [Danubius Hotel Regents Park](https://www.expedia.ca/London-Hotels-Danubius-Hotel-Regents-Park.h26085.Hotel-Information) > > [Hyatt Place London Heathrow Airport](https://www.expedia.ca/London-Hotels-Hyatt-Place-London-Heathrow-Airport.h1716953.Hotel-Information) > > [Ibis budget London Heathrow Central](https://www.expedia.ca/London-Hotels-Ibis-Budget-London-Heathrow-Central.h72386009.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.ca/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [The Stratford, Autograph Collection](https://www.expedia.ca/London-Hotels-The-Stratford-Hotel-London.h31325464.Hotel-Information) > > [Renaissance London Heathrow Hotel](https://www.expedia.ca/London-Hotels-Renaissance-London-Heathrow-Hotel.h9944.Hotel-Information) > > [Leonardo London Heathrow Airport](https://www.expedia.ca/London-Hotels-Leonardo-London-Heathrow-Airport.h570358.Hotel-Information) > > [Hampton by Hilton London City](https://www.expedia.ca/London-Hotels-Arbor-City-Hotel.h201127.Hotel-Information) > > [Tribe London Canary Wharf](https://www.expedia.ca/London-Hotels-Tribe-London-Canary-Wharf.h83096424.Hotel-Information) > > [MOXY London Heathrow Airport](https://www.expedia.ca/London-Hotels-MOXY-London-Heathrow-Airport.h20463397.Hotel-Information) > > [Holiday Inn London Heathrow - Bath Road by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Heathrow-Bath-Road.h25727547.Hotel-Information) > > [Thistle London Heathrow Terminal 5](https://www.expedia.ca/London-Hotels-Thistle-London-Heathrow-T5.h882761.Hotel-Information) > > [Mama Shelter London - Shoreditch](https://www.expedia.ca/London-Hotels-Mama-Shelter-London-Shoreditch.h1886693.Hotel-Information) > > [DoubleTree by Hilton London - Docklands Riverside](https://www.expedia.ca/London-Hotels-DoubleTree-By-Hilton-London-Docklands-Riverside.h2456.Hotel-Information) > > [Stamford Bridge Hotel London](https://www.expedia.ca/London-Hotels-Stamford-Bridge-Hotel.h65802.Hotel-Information) > > [Holiday Inn Express London Heathrow T4 by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-Express-London-Heathrow-T4.h22336089.Hotel-Information) > > [Hyatt Place London City East](https://www.expedia.ca/London-Hotels-Hyatt-Place-London-City-East.h60903297.Hotel-Information) > > [Hilton London Canary Wharf](https://www.expedia.ca/London-Hotels-Hilton-London-Canary-Wharf.h1457899.Hotel-Information) > > [Radisson RED Hotel London Heathrow](https://www.expedia.ca/London-Hotels-Radisson-RED-Hotel-London-Heathrow.h46218383.Hotel-Information) > > [Four Points Flex by Sheraton London Shoreditch East](https://www.expedia.ca/London-Hotels-The-East-London-Hotel.h27372440.Hotel-Information) > > [Novotel London West](https://www.expedia.ca/London-Hotels-Novotel-London-West.h17246.Hotel-Information)