Title: MSK The Whiteley - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # MSK The Whiteley Hotel with a 24-hour front desk, 4-minute walk to Kensington Gardens ![In-room safe, individually furnished, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/70000/65900/65853/9301ad17.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/1000000/70000/65900/65853/85f7d5b2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bathroom](https://images.trvl-media.com/lodging/1000000/70000/65900/65853/221596ea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, individually furnished, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/70000/65900/65853/6d20789d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/70000/65900/65853/b35d2192.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Whiteleaf Hotel sits near Hyde Park, offering on-site car rentals and a restaurant serving delightful meals. Guests connect to WiFi and enjoy coffee/tea in the welcoming lobby. Previous visitors particularly appreciate the helpful multilingual staff at the front desk. 5.0 ## Popular amenities - Air conditioning - 24/7 front desk - Kitchen - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 16 - Nov. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=65853&PinnedHotelID=65853&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=65853&PinnedHotelID=65853&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 17 - Nov. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=65853&PinnedHotelID=65853&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=65853&PinnedHotelID=65853&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=65853&PinnedHotelID=65853&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=65853&PinnedHotelID=65853&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=65853&PinnedHotelID=65853&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=65853&PinnedHotelID=65853&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![In-room safe, individually furnished, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/70000/65900/65853/6a3dab20.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Studio ### Highlights Soundproofed Individually furnished Air conditioning Heating Kitchenette Refrigerator TV Renovated in 2025 - 151 sq ft - Sleeps 2 - 1 Double Bed ### The Whiteley Executive Triple Studio ### Highlights Soundproofed Individually furnished Air conditioning Heating Kitchenette Refrigerator TV Renovated in 2025 - 215 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![In-room safe, individually furnished, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/70000/65900/65853/e902f03b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Studio ### Highlights Soundproofed Individually furnished Air conditioning Heating Kitchenette Refrigerator TV Renovated in 2025 - 140 sq ft - Sleeps 2 - 1 Double Bed ### The Whiteley Garden Double Studio ### Highlights Balcony Soundproofed Individually furnished Air conditioning Heating Kitchenette Refrigerator TV - 140 sq ft - Sleeps 2 - 1 Double Bed ![In-room safe, individually furnished, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/70000/65900/65853/7daf52b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Whiteley Executive Triple Suite ### Highlights Soundproofed Individually furnished Air conditioning Heating Kitchenette Refrigerator TV Renovated in 2025 - 205 sq ft - Sleeps 2 - 1 Double Bed and 1 Twin Sofa Bed ![In-room safe, individually furnished, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/70000/65900/65853/19eb1969.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Single Studio ### Highlights Soundproofed Individually furnished Air conditioning Heating Kitchenette Refrigerator TV Renovated in 2025 - 108 sq ft - Sleeps 1 - 1 Twin Bed ### The Whiteley Garden Single Studio ### Highlights Soundproofed Individually furnished Air conditioning Heating Kitchenette Refrigerator TV Renovated in 2025 - 108 sq ft - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/56000000/55210000/55208000/55207977/04ca9931_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott London Heathrow Airport Heathrow Villages - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 1,345 reviews CA $119 CA $142 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/London-Hotels-Courtyard-By-Marriott-London-Heathrow-Airport.h55207977.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=aa20ce2f-e494-4b0a-9095-14fa8734ee35&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/8000000/7920000/7916000/7915983/c19a7c2f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton London - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-MSK-The-Whiteley.h65853.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-MSK-The-Whiteley.h65853.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.51279%2C-0.18621&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yd9M7WXl7XWbr7OZ7nClTGWczqE=) 66-68 Inverness Terrace, London, England, W2 3LB #### What's nearby - Queensway - 2 min walk - 0.2 km - Westbourne Grove - 2 min walk - 0.2 km - Kensington Gardens - 3 min walk - 0.3 km - Paddington Central - 10 min walk - 0.9 km - Hyde Park - 10 min walk - 0.9 km #### Getting around - Bayswater Underground Station - 2 min walk - London (QQP-Paddington Train Station) - 14 min walk - London City Airport (LCY) - 67 min drive #### Restaurants - ‪Prince Alfred - ‬2 min walk - ‪Bayswater Arms - ‬3 min walk - ‪Bella Italia - ‬3 min walk - ‪Gold Mine - ‬3 min walk - ‪Bella Italia - ‬3 min walk ## About this property ### MSK The Whiteley Hotel remodeled in 2025 and located near Hyde Park Close to Kensington Gardens and Kensington Palace, MSK The Whiteley has plenty to offer. Stay connected with free in-room WiFi. Additional perks include: - Express check-out, multilingual staff, and an elevator - A 24-hour front desk, a ballroom, and luggage storage - Smoke-free premises Room features All guestrooms are individually furnished, and boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with showers and hair dryers - Wardrobes/closets, kitchenettes, and refrigerators ## Similar properties ![Property entrance](https://images.trvl-media.com/lodging/12000000/11900000/11899800/11899736/51f63b78.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Albany Hotel London City Centre - Free WiFi - Housekeeping 5.6 191 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=11899736&PinnedHotelID=11899736&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Studio Apartment | Living area](https://images.trvl-media.com/lodging/102000000/101940000/101934800/101934779/2547e7b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sale Place Serviced Apartments by Concept Apartments London City Centre - Kitchen - Free WiFi - Microwave 8.6 Excellent 24 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=101934779&PinnedHotelID=101934779&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Family friendly - In-room kitchenette - In-room microwave - In-room refrigerator - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (once per stay) - Multilingual staff ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 step to reach entrance - Elevator (31 inch wide door) - Front entrance ramp - Handrails in stairways (40 inches high) - Thin carpet in public areas - Thin carpet in room - Tile flooring in public areas - Tile flooring in room - Well-lit path to entrance - Wheelchair-accessible path to elevator ### More - 2 buildings - 6 floors - Ballroom - Renovated entire property - October 2025 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch TV ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Kitchenette - Microwave - Oven - Paper towels - Refrigerator - Stovetop - Toaster ### More - Air conditioning - Electrical adapters - Energy-saving switches in guestrooms - Heating - Individual furnishings - Iron/ironing board - Laptop workspace - Mobile key entry - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in fee: GBP 30 Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability Late check-out fee: GBP 30 Express check-out available ### Special check-in instructions Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation You will be asked to provide the property with a copy of your government-issued photo ID after booking The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: GBP 225 per accommodation, per stay - Breakage deposit: GBP 225 per stay - Deposit is payable by bank transfer and is due within 24 hours of booking the reservation. We have included all charges provided to us by the property. ### Optional extras - Early check-in fee: GBP 30 (subject to availability) - Late check-out fee: GBP 30 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, mobile payments, and cash Cashless transactions are available Long-term renters welcome Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Masks are required at the property for guests without COVID-19 vaccination ### We should mention A car is not required for transportation to and from this property ### Property is also known as Hotel Whiteleaf Whiteleaf Hotel Whiteleaf Hotel London Whiteleaf London Whiteleaf Hotel London, England Whiteleaf Whiteleaf Hotel London England Whiteleaf Hotel Hotel Whiteleaf Hotel London Whiteleaf Hotel Hotel London ## Frequently asked questions ### Is MSK The Whiteley pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > This property doesn't offer parking. ### What time is check-in at MSK The Whiteley? > Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 30 (subject to availability). ### What time is check-out at MSK The Whiteley? > Check-out is at 11 AM. Late check-out is available for GBP 30 (subject to availability). ### Where is MSK The Whiteley located? > Located in London City Centre, this hotel is within a 5-minute walk of Queensway and Kensington Gardens. Hyde Park and Kensington Palace are also within 15 minutes. Bayswater Underground Station is only a 2-minute walk and Queensway Underground Station is 4 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## MSK The Whiteley Reviews 5.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 12 8 - Good 32 6 - Okay 65 4 - Poor 80 2 - Terrible 61 ### 5.0/10 Cleanliness ### 6.2/10 Staff & service ### 2.0/10 Amenities ### 4.2/10 Property conditions & facilities ### 2/10 Terrible #### Gladys Jun 7, 2022 Degeulase ##### Gladys Stayed 3 nights in Jan 2020 ### 2/10 Terrible #### michelle May 21, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Appallingly On arrival at the whiteleaf hotel we found it to be closed down and looking like a building site. The telephone number is invalid and hotels.com were no help at all. We had nowhere to stay and had to find a last minute hotel. We are still trying to get our money back and absolutely disgusted with the lack of customer service aftercare. ![](https://a.travel-assets.com/ugc/hotel-reviews/27EF37E6117805249D7F7D4BE38FB884BA4286A21621594776067.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Inside the whiteleaf hotel ](https://a.travel-assets.com/ugc/hotel-reviews/D0CBC25861E3A9429F67333579AF2CB2027705861621594845716.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### michelle Stayed 2 nights in May 2021 ### 2/10 Terrible #### Marcus Mar 2, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sunkhotell Skitsunkigt hotell med svartmögel runt fönstret på rummet och sängarna var typ 4 ihopsatta dynor med kanter åt alla håll där man ligger. Vissa i personalen var ganska trevliga medans andra var bara besvärade av att få en fråga. Ingen frukost serverades fastän det stod det i annonsen när vi bokade hotellet! Vill du ha nån form av psykisk klåda ska du åka hit. Personligen kommer jag aldrig att besöka hotellet igen. Riktigt dåligt!! ##### Marcus Stayed 3 nights in Feb 2020 ### 6/10 Okay #### Verified traveller Feb 26, 2020 Disliked: Cleanliness, property conditions & facilities, room comfort #### Stuslig, slitent hotell med god beliggenhet. Hvis du er på utkikk etter noe sentralt, veldig billig sted uten noe ekstra, kan dette være stede for deg. Da kan du ikke være nøye på støv, slitne rom og manglende housekeeping. De tømte ikke søppel på 4 dager. Jeg har vært her 4 netter og var nesten helt inneforstått med hva jeg hadde bestilt. Enerom i 3.etg med delt bad. Heldigvis vask på rommet. Toalettet var to trapper ned, dusjen var i 2.etg. Bittelite og ganske så skittent. Kjøpte meg en klut og vasket meg i vasken på rommet. Rommet var helt ok. Seng, ustøtt nattbord, liten pult og stort garderobeskap som helte gode 20 cm ut fra veggen øverst. Bra panelovn under vinduet og en ekstra på gulvet så det ble varmt og godt. Ingen TV, gratis WIFI. Så ingen dyr/insekter har ingen bitt etter 4 dager. Et stuslig hotell, men det kan hende jeg bor der igjen mest pga prisen og beliggenhet. Betalte 380 kr natta og kan ikke være kresen da. ![](https://a.travel-assets.com/ugc/hotel-reviews/91145660B97286A8F6322A34EBDFB2608F9C8D241582727489643.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 4 nights in Feb 2020 ### 4/10 Poor #### Verified traveller Dec 15, 2019 Disliked: Property conditions & facilities, room comfort #### Not great No breakfast as advertised. Generally decor very tied although some evidence of maintenance underway. Mattress wad so far overdue replacement ##### Verified traveller Stayed 1 night in Dec 2019 ### 2/10 Terrible #### Verified traveller Dec 12, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities There is nothing to be like for this property.... even the tube closeness def. is not a + point. ##### Verified traveller Stayed 3 nights in Dec 2019 ### 10/10 Excellent #### Otmar Dec 3, 2019 Liked: Staff & service, property conditions & facilities, room comfort #### Alles soweit in Ordnung Preis Leistung war voll in Ordnung! ##### Otmar Stayed 3 nights in Nov 2019 ### 4/10 Poor #### Verified traveller Nov 29, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Avoid! The only good think about this hotel was location, close to tube station, shops and restaurants. With walking distance to Kensington Palace. Rooms were below standards, Room and bathroom were dirty and all you could smell was bleach. In the fridge were damp and juice which must have been there for weeks! Hotel is advertised with breakfast served, when we arrived it turned out that they do not serve breakfast since 6 months! That was the only reason why we picked this hotel. Overall very disappointing stay for the price we have payed. I do not recommend ![](https://a.travel-assets.com/ugc/hotel-reviews/A8ACB3C02499530838CD6CE4EA55E16D9BD31E271575012084593.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Nov 2019 ### 2/10 Terrible #### Verified traveller Jan 15, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Bei Ankunft wurde uns ein nicht aufgeräumtes Und schmutziges Zimmer zugewiesen. Nach unserer Beschwerde deswegen mussten wir uns in ein Apartment etwas weiter weg begeben. 4.Stock, kein Lift, Schimmel im Badbereich und ein Bett aus zwei Sofateilen zusammengeschoben!!!! Nie mehr wieder!!!!! ##### Verified traveller Stayed 4 nights in Jan 2019 ### 4/10 Poor #### Mohamed Isbandi Jan 3, 2019 Disliked: Cleanliness, property conditions & facilities, room comfort if you looking for budget stay.. thats the place bt if you lookin for comfort..look for other hotel,overall cleanliness was ok..room was small with ensuite toilet.. shower was too small n sometime no hotwater.. not convenience if u bring lots of luggage coz no lift.. stairs all the way.. location was good, near 2 underground station, bayswater n queensway,restaurants open till late. ##### Mohamed Isbandi Stayed 2 nights in Dec 2018 ### 8/10 Good #### Daniele, malta Jan 1, 2019 Liked: Cleanliness, staff & service, room comfort #### Great Great location. Reception and breakfast staff very nice. Room was great. Only downfall is that we had no hot water for over 3 nights of our stay. ##### Daniele Stayed 7 nights in Dec 2018 ### 4/10 Poor #### Jeremie Dec 25, 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort Pas de chauffage chambre humide pas d'eau chaude le soir hôtel très bien situé et personnel aimable ##### Jeremie Stayed 3 nights in Dec 2018 ### 4/10 Poor #### Verified traveller Dec 10, 2018 Disliked: Staff & service, property conditions & facilities, room comfort Hôtel trés bien situé Propreté OK. Salles de bain corrects Quand nous sommmes arrivées le 1er soir, nous étions ds un chambre au ss sol sans fenêtre, rien à voir avec les photos Petit dej trés moyen (café lyophilisé en sachet...), pas de boisson chaude pour les enfants. Servi dans une piece lugubre Personnel gentil en particulier la jeune femme qui fait la nuit en revanche la femme qui fait la journée en w.e (samedi et dimanche 8 et 9 dec) était ODIEUSE et trés desagréable. Hôtel vetuste et viellissant. Limite insalubre. Pas d'asc pourtant 3 étages A ne pas recommander d'autant qu'il y a plein d'hotel de qualité divers dans la rue. C'etait la 1ere fois, mais je ne passerai plus par le site de Oui SNCF pour reserver un hotel ##### Verified traveller Stayed 2 nights in Dec 2018 ### 2/10 Terrible #### Verified traveller Dec 6, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The place is filthy, broken shower, no hot water, dirty walls, ripped stair carpets and general disregard. Appalling place... do not book this hotel ##### Verified traveller Stayed 2 nights in Dec 2018 ### 2/10 Terrible #### Lone Nov 30, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dårlig, dårlig, dårlig Hotellet er meget dårlig, var der i 4 nætter hvor der ikke blev gjort rent eller fik nye håndklæder, måtte selv finde wc parpir i et skab da der sket ikke var noget service på værelserne når du først var der, det ene værelse var der ingen vand så man kunne bade eller skylde wc’et ud. Kan ikke anbefales ##### Lone Stayed 4 nights in Nov 2018 ### 4/10 Poor #### Verified traveller Nov 26, 2018 Quite old, poor maintenance, poor cleaning, ##### Verified traveller Stayed 1 night in Nov 2018 ### 2/10 Terrible #### Stewart Nov 25, 2018 Dirty room , poor check in-you need photo identification which I was not told about before. Breakfast was awful. I will stay with the bigger chains in future ##### Stewart Stayed 1 night in Nov 2018 ### 2/10 Terrible #### Verified traveller Nov 25, 2018 Disliked: Cleanliness, property conditions & facilities, room comfort #### Misleading The pictures here on the app where misleading. The room my wife and I stayed in was not in the best condition. The room was not shown in any pictures posted on the app. ##### Verified traveller Stayed 2 nights in Nov 2018 ### 6/10 Okay #### Thomas Nov 18, 2018 Disliked: Cleanliness, property conditions & facilities #### Slitent Møkkete og veldig slitt. Lite trøkk i dusjen, og vonde senger. Helt ok for prisen antar jeg. ##### Thomas Stayed 4 nights in Nov 2018 ### 2/10 Terrible #### Saray, Londres Nov 8, 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort Es un hotel en muy malas condiciones Limpieza fatal en los 4 días Nadie vino a limpiar la habitación a pesar de decírselo . La habitación nada que ver con la fotografía de cuando contratemos el viaje : colchones en mal estado hasta rotos armarios las puertas desencajadas ahujeros en el suelo de la habitación un auténtico horror ##### Saray Stayed 3 nights in Nov 2018 ### 6/10 Okay #### Verified traveller Nov 4, 2018 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities I took a single room with shared barhroom. Room was ok, but toilets and shower in a diferent floor. Shower's condition, very poor, small, not clean. I would not recommend this hotel. Paid way too much for what it offers. ##### Verified traveller Stayed 2 nights in Oct 2018 ### 2/10 Terrible #### James, Cambridge Oct 25, 2018 Disliked: Cleanliness, property conditions & facilities, room comfort The room was supposed to be a superior room, unfortunately tje shower would only allow cold water to flow. After complaining about this 3 days in a row was told, they know theres a problem with the system but can't do anything about it. There was also no maid service, the bed was never made and the tea/coffee was never replenished. Very poor standard hotel. ##### James Stayed 5 nights in Oct 2018 ### 4/10 Poor #### Verified traveller Oct 22, 2018 Disliked: Cleanliness, property conditions & facilities, room comfort Es un hotel bien ubicado, es lo mejor del hotel. La habitacion angosta, hotel sucio, nada q ver las fotos de la aplicación con la realidad. ##### Verified traveller Stayed 2 nights in Oct 2018 ### 2/10 Terrible #### Verified traveller Oct 19, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Das Zimmer war auf der 3.etg. neben einem lauten alten Boiler, trotzdem war das Duschwasser kalt. Das Hotel ist i.A. heruntergekommen. Wir sind auf der im Internet abgebildeten Eingangshalle hereingefallen. ##### Verified traveller Stayed 3 nights in Oct 2018 ### 4/10 Poor #### Verified traveller Oct 18, 2018 Disliked: Cleanliness, property conditions & facilities, room comfort #### Tired and needs complete renovation Cheap but wouldnt recommend staying here. Dirty, tired, no hot water, collapsing bed, windows falling apart, mould in bathrooms, damp smell in corridors and room. Best avoided until refurbished. ##### Verified traveller Stayed 1 night in Oct 2018 ## Expedia's Latest Trends ### Hotels > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.ca/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [Hilton London Kensington](https://www.expedia.ca/London-Hotels-Hilton-London-Kensington.h26612.Hotel-Information) > > [Staycity London Dalston](https://www.expedia.ca/London-Hotels-Kingsland-Locke.h57227439.Hotel-Information) > > [ibis London Earls Court](https://www.expedia.ca/London-Hotels-Ibis-London-Earls-Court.h14264.Hotel-Information) > > [Crowne Plaza London Heathrow T4 by IHG](https://www.expedia.ca/London-Hotels-Crowne-Plaza-London-Heathrow-T4.h22334825.Hotel-Information) > > [London Heathrow Marriott Hotel](https://www.expedia.ca/London-Hotels-London-Heathrow-Marriott-Hotel.h438504.Hotel-Information) > > [ibis London Heathrow Airport](https://www.expedia.ca/London-Hotels-Ibis-London-Heathrow-Airport.h16754.Hotel-Information) > > [Aerotel London Heathrow Airport Terminal 2-3](https://www.expedia.ca/London-Hotels-Aerotel-London-Heathrow-T2-T3.h21528024.Hotel-Information) > > [Danubius Hotel Regents Park](https://www.expedia.ca/London-Hotels-Danubius-Hotel-Regents-Park.h26085.Hotel-Information) > > [Hyatt Place London Heathrow Airport](https://www.expedia.ca/London-Hotels-Hyatt-Place-London-Heathrow-Airport.h1716953.Hotel-Information) > > [Ibis budget London Heathrow Central](https://www.expedia.ca/London-Hotels-Ibis-Budget-London-Heathrow-Central.h72386009.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.ca/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [The Stratford, Autograph Collection](https://www.expedia.ca/London-Hotels-The-Stratford-Hotel-London.h31325464.Hotel-Information) > > [Renaissance London Heathrow Hotel](https://www.expedia.ca/London-Hotels-Renaissance-London-Heathrow-Hotel.h9944.Hotel-Information) > > [Leonardo London Heathrow Airport](https://www.expedia.ca/London-Hotels-Leonardo-London-Heathrow-Airport.h570358.Hotel-Information) > > [Hampton by Hilton London City](https://www.expedia.ca/London-Hotels-Arbor-City-Hotel.h201127.Hotel-Information) > > [Tribe London Canary Wharf](https://www.expedia.ca/London-Hotels-Tribe-London-Canary-Wharf.h83096424.Hotel-Information) > > [MOXY London Heathrow Airport](https://www.expedia.ca/London-Hotels-MOXY-London-Heathrow-Airport.h20463397.Hotel-Information) > > [Holiday Inn London Heathrow - Bath Road by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Heathrow-Bath-Road.h25727547.Hotel-Information) > > [Thistle London Heathrow Terminal 5](https://www.expedia.ca/London-Hotels-Thistle-London-Heathrow-T5.h882761.Hotel-Information) > > [Mama Shelter London - Shoreditch](https://www.expedia.ca/London-Hotels-Mama-Shelter-London-Shoreditch.h1886693.Hotel-Information) > > [DoubleTree by Hilton London - Docklands Riverside](https://www.expedia.ca/London-Hotels-DoubleTree-By-Hilton-London-Docklands-Riverside.h2456.Hotel-Information) > > [Stamford Bridge Hotel London](https://www.expedia.ca/London-Hotels-Stamford-Bridge-Hotel.h65802.Hotel-Information) > > [Holiday Inn Express London Heathrow T4 by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-Express-London-Heathrow-T4.h22336089.Hotel-Information) > > [Hyatt Place London City East](https://www.expedia.ca/London-Hotels-Hyatt-Place-London-City-East.h60903297.Hotel-Information) > > [Hilton London Canary Wharf](https://www.expedia.ca/London-Hotels-Hilton-London-Canary-Wharf.h1457899.Hotel-Information) > > [Radisson RED Hotel London Heathrow](https://www.expedia.ca/London-Hotels-Radisson-RED-Hotel-London-Heathrow.h46218383.Hotel-Information) > > [Four Points Flex by Sheraton London Shoreditch East](https://www.expedia.ca/London-Hotels-The-East-London-Hotel.h27372440.Hotel-Information) > > [Novotel London West](https://www.expedia.ca/London-Hotels-Novotel-London-West.h17246.Hotel-Information)