Title: Eaton Square Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Eaton Square Hotel Hotel with a 24-hour front desk, near Buckingham Palace ![Front of property](https://images.trvl-media.com/lodging/4000000/3130000/3123200/3123163/5d73df34.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Double Room, Private Bathroom (external)](https://images.trvl-media.com/lodging/4000000/3130000/3123200/3123163/1469835f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Staircase](https://images.trvl-media.com/lodging/4000000/3130000/3123200/3123163/4d68e7c0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Twin Room | Coffee and/or coffee maker](https://images.trvl-media.com/lodging/4000000/3130000/3123200/3123163/5b74f897.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, blackout drapes, iron/ironing board, cribs/infant beds](https://images.trvl-media.com/lodging/4000000/3130000/3123200/3123163/9c61c0a7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Eaton Square Hotel, steps from Buckingham Palace, offers a stylish base in central London. Guests enjoy modern comforts, practical dry cleaning, and reliable in-room WiFi. The multilingual staff consistently receives praise from visitors. 4.8 ## Popular amenities - Room service - Breakfast available - 24/7 front desk - Laundry - Housekeeping - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 27 - Oct. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=3123163&PinnedHotelID=3123163&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=3123163&PinnedHotelID=3123163&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 28 - Oct. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=3123163&PinnedHotelID=3123163&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=3123163&PinnedHotelID=3123163&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=3123163&PinnedHotelID=3123163&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=3123163&PinnedHotelID=3123163&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3123163&PinnedHotelID=3123163&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3123163&PinnedHotelID=3123163&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Single Room](https://images.trvl-media.com/lodging/4000000/3130000/3123200/3123163/817bed30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Connecting rooms available Flat-screen TV Blackout drapes/curtains Premium bedding Private bathroom Coffee/tea maker Iron/ironing board Daily housekeeping - 129 sq ft - City view - Sleeps 1 - 1 Twin Bed ![Double Room](https://images.trvl-media.com/lodging/4000000/3130000/3123200/3123163/d2aed416.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Connecting rooms available Free cribs/infant beds Flat-screen TV Premium bedding Blackout drapes/curtains Private bathroom Coffee/tea maker Iron/ironing board - 129 sq ft - City view - Sleeps 2 - 1 Double Bed ![Twin Room](https://images.trvl-media.com/lodging/4000000/3130000/3123200/3123163/05bc7993.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room ### Highlights Connecting rooms available Free cribs/infant beds Flat-screen TV Premium bedding Blackout drapes/curtains Private bathroom Coffee/tea maker Iron/ironing board - 129 sq ft - City view - Sleeps 2 - 2 Twin Beds ![Premium bedding, blackout drapes, iron/ironing board, cribs/infant beds](https://images.trvl-media.com/lodging/4000000/3130000/3123200/3123163/9c61c0a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Private Bathroom (external) ### Highlights Connecting rooms available Flat-screen TV Blackout drapes/curtains Premium bedding Detached private bathroom Coffee/tea maker Iron/ironing board Daily housekeeping - 86 sq ft - City view - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/58000000/57980000/57972100/57972013/0d7aad48.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Mayfair Townhouse – an Iconic Luxury Hotel London City Centre - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Eaton-Square-Hotel.h3123163.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Eaton-Square-Hotel.h3123163.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.49561%2C-0.14825&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=MtnkK_EI6DQXcGYgCYeELzomA2M=) 50 Ebury Street, London, England, SW1W 0LU #### What's nearby - Victoria Station Travel Information Centre - 5 min walk - 0.4 km - Buckingham Palace - 12 min walk - 1.0 km - Hyde Park - 14 min walk - 1.2 km - Big Ben - 3 min drive - 1.7 km - Piccadilly Circus - 4 min drive - 2.0 km #### Getting around - London (ZEP-Victoria Train Station) - 7 min walk - Victoria Underground Station - 7 min walk - London City Airport (LCY) - 52 min drive #### Restaurants - ‪Starbucks - ‬6 min walk - ‪LEON - ‬4 min walk - ‪The Shakespeare - ‬6 min walk - ‪Pret A Manger - ‬6 min walk - ‪Harry's Victoria - ‬6 min walk ## About this property ### Eaton Square Hotel Hotel near Buckingham Palace Close to Sloane Square and Hyde Park Corner, Eaton Square Hotel provides amenities like dry cleaning/laundry services. Stay connected with free in-room WiFi. Additional perks include: - Full breakfast (surcharge), express check-out, and luggage storage - Multilingual staff, a front-desk safe, and a 24-hour front desk - Laundry services Room features All guestrooms at Eaton Square Hotel include comforts such as premium bedding, in addition to amenities like free WiFi. More conveniences in all rooms include: - Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge) - Showers and free toiletries - Coffee/tea makers and daily housekeeping ## Similar properties ![Reception](https://images.trvl-media.com/lodging/7000000/6210000/6206000/6205957/c563aaa1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Z Hotel Victoria London City Centre - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.0 Very good 165 reviews CA $107 CA $147 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=6205957&PinnedHotelID=6205957&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/3000000/2600000/2599400/2599308/17881307.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Belvedere Hotel London City Centre - Free WiFi - Housekeeping - 24/7 front desk 7.4 Good 1,004 reviews CA $122 CA $146 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=2599308&PinnedHotelID=2599308&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3090000/3088000/3087913/beb90fa9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Inhabit Queen's Gardens, a Member of Design Hotels London City Centre - 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Free WiFi - Breakfast available - 24/7 front desk 7.0 Good 1,010 reviews CA $138 CA $166 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=908934&PinnedHotelID=908934&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Daily full breakfast available for a fee: GBP 10 per person ### Family friendly - Crib (surcharge) - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Accessibility - No elevator ### More - 1 building - 5 floors ## Room amenities ### Bedroom - Blackout drapes - Crib (surcharge) - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer (on request) - Shower - Towels provided ### Entertainment - 21-inch flat-screen TV ### Food and drink - Coffee/tea maker - Limited room service ### More - Access via exterior corridors - Connecting rooms available - Iron/ironing board ## Policies ### Check-in Check-in time starts at 2 PM ### Check-out Check-out before 11 AM Express check-out available ### Special check-in instructions The front desk is open daily from noon - noon The check-in location differs from the property location; go to: \[Tophams Hotel, on 24-32 Ebury Street\] Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for GBP 50.00 per day Cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: GBP 25 per night We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately GBP 10 per person - Cribs (infant beds) are available for an additional fee - Rollaway bed fee: GBP 50.00 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards ### We should mention This property does not have elevators This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Belgravia Mews Belgravia Mews Hotel Belgravia Mews Hotel London Belgravia Mews London Eaton Square Hotel London Eaton Square Hotel Eaton Square London Eaton Square Hotel London, England Eaton Square Hotel Hotel Eaton Square Hotel London Eaton Square Hotel Hotel London ## Frequently asked questions ### Is Eaton Square Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Eaton Square Hotel? > This property doesn't offer parking. ### What time is check-in at Eaton Square Hotel? > Check-in begins at 2 PM. ### What time is check-out at Eaton Square Hotel? > Check-out is at 11 AM. ### Where is Eaton Square Hotel located? > Located in London City Centre, this hotel is within a 15-minute walk of Victoria Station Travel Information Centre, Buckingham Palace, and Sloane Square. Hyde Park and Hyde Park Corner are also within 1 mi (2 km). Victoria Underground Station is 7 minutes by foot and Sloane Square Underground Station is 11 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Eaton Square Hotel Reviews 4.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 5.2 Cleanliness ### 8.0 Location ### 5.8 Staff & service ### 4.4 Property conditions & facilities 10 - Excellent 15 8 - Good 65 6 - Okay 97 4 - Poor 107 2 - Terrible 137 ### 8/10 Good #### Verified traveller Feb 13, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Great location right down the road from Victoria station and friendly staff who allowed us to check in early as our room was ready. The room was comfortable with a nice bathroom facilities. The breakfast was minimal in what was left at 9 am, with breakfast finishing at 10 am. ##### Verified traveller Stayed 2 nights in Feb 2019 ### 6/10 Okay #### Verified traveller Jan 8, 2019 Liked: Staff & service, room comfort Our experience and stay in the Eaton square hotel are understandable with the hotel being under new management and undergoing slow but steady upgrades a renovations good luck ##### Verified traveller Stayed 2 nights in Jan 2019 ### 2/10 Terrible #### yong joon Dec 28, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 최악 최악 ##### yong joon Stayed 1 night in Dec 2018 ### 8/10 Good #### Anders Dec 19, 2018 Liked: Cleanliness, staff & service, room comfort ##### Anders Stayed 2 nights in Dec 2018 ### 8/10 Good #### Bahare Dec 8, 2018 Liked: Staff & service, property conditions & facilities, room comfort ##### Bahare Stayed 1 night in Dec 2018 ### 8/10 Good #### Verified traveller Dec 6, 2018 ##### Verified traveller Stayed 6 nights in Nov 2018 ### 6/10 Okay #### Carol Nov 29, 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### New management saved us Previous management took our money and ran. Overbooked shabby hotel with tiny rooms. Building owner brought in their staff to help us at the hotel next door, Topham Hotel and they were fabulous, Christina and Anna thank you for your hospitality. ##### Carol Stayed 5 nights in Nov 2018 ### 8/10 Good #### Verified traveller Nov 19, 2018 Liked: Cleanliness, staff & service, room comfort ##### Verified traveller Stayed 2 nights in Nov 2018 ### 2/10 Terrible #### DD, London Oct 29, 2018 Disliked: Property conditions & facilities Would not stay here again, nothing like the pictures shown! ##### DD Stayed 1 night in Oct 2018 ### 2/10 Terrible #### Verified traveller Oct 22, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities #### The location doesn't make up for the rest On check in, the agent tried to upsell me to the "sister" hotel (where the service desk is) stating that the other hotel was "much nicer". When I turned them down they took me to a basement room in the Eaton Square building down the street. WiFi was sketchy and didn't cover the whole room. Later I discovered there were no towels, and phoned the desk. They told me to go back to the other hotel to collect my own towels. There were cobwebs on the lights, and very dirty grout in the shower. The carpet on the stairs to the room is frayed, and the paint on the walls throughout is old and chipped. The kicker was listening to the rats in the walls. I'm not making that up -- I took a video of the sounds.. chewing and chirping. On the other hand, the location is great. I could walk everywhere I needed to be. That said, I wouldn't stay here again. ##### Verified traveller Stayed 2 nights in Oct 2018 ### 6/10 Okay #### Michelle, Aarhus, Denmark Oct 22, 2018 Disliked: Property conditions & facilities, room comfort Levede ikkebhelt op til forventningen. Badeværelset var ikke at prale af, og værelserne var noget mindre ind hvad indrykket blev via billeder ##### Michelle Stayed 2 nights in Oct 2018 ### 2/10 Terrible #### Dan, Siracusa Oct 15, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Gent.ma Expedia, ancor prima di recensire l'albergo, la recensione la faccio a voi, ed inizio con una domanda: Come fa un'azienda come la vostra ad accettare la collaborazione di una "struttura" palesemente scorretta e ingannevole come la EATON SQUARE HOTEL? Veniamo ai fatti, foto fuorvianti, condizioni delle camere proposte da fuori legge, per lo meno in Italia, a Londra a questo punto non lo so. In una delle camere, nel seminterrato, le pareti erano grondanti di acqua, quasi come se qualcuno le avesse appena bagnate con abbondanti secchiate di acqua, questa umidità, si estendeva in più pareti da circa 1.60 metri al pavimento, ed ovviamente comprendeva anche zone delle pareti in cui vi erano prese elettrice, una roba del genere in Italia sarebbe dichiarata INAGIBILE per rischio incendio e chiusa. Purtroppo questa è l'unica stanza in cui non ho potuto fare foto, si sono badati bene dal chiuderla non appena hanno capito che io li non ci avrei mai dormito a costo di dormire per strada. L'altra camera proposta, aveva un bagno esterno fatiscente, molta umidità sparsa, diciamo la copia della camera precedente, ma senza pareti bagnate. A questo punto torniamo nella Hall, e li comincia una lunghissima trattativa, per proporci due camere diverse, a loro dire più costose, ed il prezzo da pagare sarebbe stato di circa 460€ in più per entrambe le camere in totale. Continuerò il racconto in una mail, perché qui ho terminato lo spazio a disposizione ##### Dan Stayed 3 nights in Oct 2018 ### 4/10 Poor #### Milton Modesto Oct 14, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort A localização é perfeita, próximo à estação de trem e metrô Victoria. ##### Milton Modesto Stayed 3 nights in Oct 2018 ### 2/10 Terrible #### Stephanie, Grimsby Oct 11, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Absolutely terrible - en-suite is a dirty smelly wet cupboard- literally- no cover over the mattress under sheet the throw had a suspicious stain on it flaking pint no head board - will never use again ##### Stephanie Stayed 1 night in Oct 2018 ### 2/10 Terrible #### Fabian, Ludwigshafen Oct 10, 2018 Disliked: Cleanliness, property conditions & facilities, room comfort Zimmer entspricht nicht den Bildern, die auf der Seite gezeigt wurden. Frühstück ist das Geld nicht wert. Upgrade wurde angeboten, aber nicht wahrgenommen ##### Fabian Stayed 4 nights in Oct 2018 ### 2/10 Terrible #### Robert, Pembroke, Bermuda Oct 2, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The only positive about this hotel is the proximity to Victoria station. Otherwise, 1. The reception is not manned by an actual person at 8pm. You need to walk 5 doors down the street. 2. The room I was eventually shown was down in a deep, narrow stairwell to the basement. 3. The furniture in the room was old, dated and mismatched. 4. I did not see any amenities i.e. tv 5 The bathroom was not worth looking at. 5. No WiFi The sister hotel 5 doors down the street was the Tomphas I believe. I was offered a room there as an alternative. 1. The staff were cold and sulky 2. The room was on the ground level but one had to walk down a narrow, winding corridor, littered with vacuum cleaners, tools and other debris. 3. The furniture and bathroom was a bit better however there were stains everywhere, mould, marked walls and the 'twin bed' were two single beds that separated if you leaned on the middle. 6. I inquired about the tv not working. The gentleman receptionist told me he'd send a technician. 45mins later the female receptionist tells me that tv is out in the whole building and wouldn't be fixed until the morning. She was quite unapologetic. 7. They had the gall to charge me an extra £100 for the change. So i paid approx $260 to sleep in a filthy, cramped dump. 8. Yes, an 8th: No hot water in the shower so i bathed from the sink, standing on the floor. ##### Robert Stayed 1 night in Sep 2018 ### 2/10 Terrible #### Janette Sep 27, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Et hotel du bør undgå Da vi ankom til hotellet kl 14.15 da måtte vi vente til ca. 14.45 på at få vores nøgler til vores værelser og receptionisten var ikke særlig i mødekommende og venlig. Da vi fik vores værelser var de beskidte og meget nusset bade cabinen var meget gammel beskidt og der lugtede ikke godt. På et af værelserne kunne man ikke åbne noget vindue. Så der var meget indelukket. En af sengene havde en meget slidt madrass. Gardinerne kunne ikke trækkes for da de var gået i stykker. Om morgen opdagede vi at vi ikke kunne komme i bade da bruserne ikke virkede. Vi sagde det til receptionen som indrømmede at det ikke virkede og ville i første omgang spidse os af med 4 gange engelsk brekfast men dette sagde vi nej til da vi ønskede et værelse med bad. Det fik vi så endelig men værelset var også beskidt og der lugtede gammelt og indelukket. Badet virkede men madrassen i sengen var meget gammel og slidt. Og vinduet kunne ikke åbnes . Vi kan på ingen måde anbefale dette hotel. Det eneste der var super godt var, beliggenheden meget tæt på Viktoria station ##### Janette Stayed 2 nights in Sep 2018 ### 2/10 Terrible #### Diane Sep 21, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Diane Stayed 3 nights in Sep 2018 ### 6/10 Okay #### Karen Sep 15, 2018 Disliked: Property conditions & facilities The hotel is excellently situated, and the service was adequate, it is just showing its age 😀 ##### Karen Stayed 1 night in Sep 2018 ### 2/10 Terrible #### JOANNA, ATHENS GREECE Aug 24, 2018 Disliked: Cleanliness, property conditions & facilities, room comfort #### very disappointing experience I stayed for one night at this hotel instead of five I had originally planned. First room they gave me, had an electricity malefaction (couldn't turn on the lights). Second room was very small with no bathroom inside!!!! Third room was down the basement, dirty bathroom, dirty bed sheets, even something that looked like blood stain on the wall!!!! I have pictures to prove all I am saying. And I was paying for a big double room with bathroom, view, etc I understand they have one or maybe two renovated rooms, they show on internet sites, bur the rest of the hotel is old, dirty, overpriced. ##### JOANNA Stayed 5 nights in Jul 2018 ### 4/10 Poor #### Victor Manuel Aug 21, 2018 #### Hotel sin mantenimiento, buena ubicación Buena ubicación. El colombiano de la recepción fue muy amable, extraordinario calidad de servicio. El Indu de la recepción fue déspota y grosero. El cuarto muy sucio, la cama muy floja, no funcionaba el elevador, era complicado cerrar la puerta del cuarto. En general le hace falta mucho mantenimiento al hotel. El desayuno cumplio. Cerca de la estación de metro Victoria ##### Victor Manuel Stayed 2 nights in Jul 2018 ### 2/10 Terrible #### Coirey Aug 6, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Absolute nightmare and disgusting hotel This hotel is a disaster!!! Every single time I passed through the lobby someone was complaining about something (dirty, doesn't match the pictures, washroom is not connected, no wifi). Personally from our experience the first room we were put in did not have Air conditioning or wifi. The room was dirty and grungy. The shower had mold on every wall. We requested a different room and that room was just as dirty with a broken A/C unit. Tiles in bathroom were also dirty. By far the most disgusting thing was a blood stain on the wall in plain site. The only great thing about this hotel was the night manager Andrew. He was so helpful and did everything he could for us to make the stay bearable. I never been in a hotel this bad before in my life. I hate doing reviews but I needed to let the public know so they do not spend a lot of money on a half a star hotel. ##### Coirey Stayed 4 nights in Jul 2018 ### 4/10 Poor #### Verified traveller Jul 31, 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort Place was a dump. I understand you get what you pay for but good grief. Immediately saw AC hadn’t worked in what was probably years. There was a bandaid on one of the walls. Place looked dirty from top to bottom. We considered just eating the money and finding another place - but for tourists, it’s location in central London was too good. We used it only for sleeping, and even that was too much. ##### Verified traveller Stayed 3 nights in Jul 2018 ### 2/10 Terrible #### Verified traveller Jul 25, 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Not like the pictures The one big positive about this hotel was the location. One block from Victoria station, and close to Westminster Abbey/Buckingham Palace. However, I would definitely recommend finding another place to stay. The room was in poor condition, with several outlets not working, and stains on the celing and walls. There were a shower and sink in the room, but the water temperature would change without warning. But probably the most frustrating part of this experience was that the pictures of the room were not reflective of the room itself. It was much smaller and significantly less clean than in the pictures presented. Finally, the room was extremely hot. We had the window open all the way, but as the rooms are on the second and third floors, they are extremely warm. ##### Verified traveller Stayed 2 nights in Jul 2018 ### 2/10 Terrible #### k, leiden Jul 17, 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### De locatie was goed. Alleen de locatie was goed. De rest was verschrikkelijk. Ik was gewaarschuwd maar dit overtrof alles. Lekkend toilet. Zodat de urine over de vloer liep ##### k Stayed 3 nights in Jul 2018 ## Expedia's Latest Trends ### Hotels > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.ca/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [Hilton London Kensington](https://www.expedia.ca/London-Hotels-Hilton-London-Kensington.h26612.Hotel-Information) > > [Staycity London Dalston](https://www.expedia.ca/London-Hotels-Kingsland-Locke.h57227439.Hotel-Information) > > [ibis London Earls Court](https://www.expedia.ca/London-Hotels-Ibis-London-Earls-Court.h14264.Hotel-Information) > > [Crowne Plaza London Heathrow T4 by IHG](https://www.expedia.ca/London-Hotels-Crowne-Plaza-London-Heathrow-T4.h22334825.Hotel-Information) > > [London Heathrow Marriott Hotel](https://www.expedia.ca/London-Hotels-London-Heathrow-Marriott-Hotel.h438504.Hotel-Information) > > [ibis London Heathrow Airport](https://www.expedia.ca/London-Hotels-Ibis-London-Heathrow-Airport.h16754.Hotel-Information) > > [Aerotel London Heathrow Airport Terminal 2-3](https://www.expedia.ca/London-Hotels-Aerotel-London-Heathrow-T2-T3.h21528024.Hotel-Information) > > [Danubius Hotel Regents Park](https://www.expedia.ca/London-Hotels-Danubius-Hotel-Regents-Park.h26085.Hotel-Information) > > [Hyatt Place London Heathrow Airport](https://www.expedia.ca/London-Hotels-Hyatt-Place-London-Heathrow-Airport.h1716953.Hotel-Information) > > [Ibis budget London Heathrow Central](https://www.expedia.ca/London-Hotels-Ibis-Budget-London-Heathrow-Central.h72386009.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.ca/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [The Stratford, Autograph Collection](https://www.expedia.ca/London-Hotels-The-Stratford-Hotel-London.h31325464.Hotel-Information) > > [Renaissance London Heathrow Hotel](https://www.expedia.ca/London-Hotels-Renaissance-London-Heathrow-Hotel.h9944.Hotel-Information) > > [Leonardo London Heathrow Airport](https://www.expedia.ca/London-Hotels-Leonardo-London-Heathrow-Airport.h570358.Hotel-Information) > > [Hampton by Hilton London City](https://www.expedia.ca/London-Hotels-Arbor-City-Hotel.h201127.Hotel-Information) > > [Tribe London Canary Wharf](https://www.expedia.ca/London-Hotels-Tribe-London-Canary-Wharf.h83096424.Hotel-Information) > > [MOXY London Heathrow Airport](https://www.expedia.ca/London-Hotels-MOXY-London-Heathrow-Airport.h20463397.Hotel-Information) > > [Holiday Inn London Heathrow - Bath Road by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Heathrow-Bath-Road.h25727547.Hotel-Information) > > [Thistle London Heathrow Terminal 5](https://www.expedia.ca/London-Hotels-Thistle-London-Heathrow-T5.h882761.Hotel-Information) > > [Mama Shelter London - Shoreditch](https://www.expedia.ca/London-Hotels-Mama-Shelter-London-Shoreditch.h1886693.Hotel-Information) > > [DoubleTree by Hilton London - Docklands Riverside](https://www.expedia.ca/London-Hotels-DoubleTree-By-Hilton-London-Docklands-Riverside.h2456.Hotel-Information) > > [Stamford Bridge Hotel London](https://www.expedia.ca/London-Hotels-Stamford-Bridge-Hotel.h65802.Hotel-Information) > > [Holiday Inn Express London Heathrow T4 by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-Express-London-Heathrow-T4.h22336089.Hotel-Information) > > [Hyatt Place London City East](https://www.expedia.ca/London-Hotels-Hyatt-Place-London-City-East.h60903297.Hotel-Information) > > [Hilton London Canary Wharf](https://www.expedia.ca/London-Hotels-Hilton-London-Canary-Wharf.h1457899.Hotel-Information) > > [Radisson RED Hotel London Heathrow](https://www.expedia.ca/London-Hotels-Radisson-RED-Hotel-London-Heathrow.h46218383.Hotel-Information) > > [Four Points Flex by Sheraton London Shoreditch East](https://www.expedia.ca/London-Hotels-The-East-London-Hotel.h27372440.Hotel-Information) > > [Novotel London West](https://www.expedia.ca/London-Hotels-Novotel-London-West.h17246.Hotel-Information)