Lilbourne Vacation Packages

Room was clean and functional. Bar area was small but ok as wasn’t too busy. Too many emails and texts for check in and door code wasn’t received so still had to wait at reception to get that. We were going to use the pool but at £12 per person it was not worth it - there should at least be a concession rate for hotel guests. A functional stay but couldn’t consider it a good one.

Great! Good location and great communication for checking in.

The hotel in general was ok. Having to book a table in the bar was not ideal when we wanted a quick drink. Room cleaning was really late and after spending a day out expected room to be clean when we arrived back at 4,30pm - it was not. Not much step free access , so not ideal if got mobility issues. We stayed on the 2nd floor and there was a wedding reception on the first floor on our first night, the noise was awful and went on until 2am, we had to complain along with a number of other guests, we were offered a higher floor room and a bottle of Prosecco. Staff were polite and courteous and couldn’t fault them but I don’t think we will be rushing back.

Great location for the NEC

Internet ideal. Loved the room and the toiletries. Parking ideal, although pot holes could do with being filled in. Very good breakfast served to my room and on time.