La Calera Vacation Packages

Clean room, nice pool, good restaurant, friendly personal and very convenient located.

Amazing location. tranquility and serenity of the peaceful mountain skies

Super friendly and very clean

Great Stay with Some Improvements Needed I had a pleasant stay at Hotel Riu Plaza Guadalajara. The room was spacious, very clean, and offered a beautiful view of the city. Room service was excellent — quick, attentive, and made my stay more comfortable. On the other hand, I did notice staff openly discussing work complaints in guest areas, which felt unprofessional and affected the atmosphere. The main issue came at check-out: I had a credit balance, but the front desk couldn’t process my refund due to an earlier clerical error. I was told it would be handled later, but I left without clear confirmation, which was frustrating. Overall, this is a comfortable and well-located hotel with good service, but management should improve staff professionalism and front desk procedures to ensure a smoother guest experience.

The hotel calls itself “luxury,” but the details didn’t match. The shower was dirty, and the bathroom had nowhere to hang towels except one small spot. On top of that, the curtains were uneven and let in way too much light early in the morning, making it hard to rest. These issues really took away from the experience. The staff was very friendly.