Title: Crowne Plaza Kitchener-Waterloo by IHG - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Crowne Plaza Kitchener-Waterloo by IHG Guests relax by the lobby fireplace or explore the nearby art gallery, while enjoying meals at Aqua Lounge Restaurant and convenient express check-out services ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/ce33eb2a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/b84095db.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 2 Queen Beds](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/a0c68c7b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/d990d0c8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/5684c2ed.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Kitchener-Waterloo Art Gallery, Crowne Plaza Kitchener-Waterloo has a welcoming lobby with a fireplace. Enjoy breakfast at Aqua Lounge or swim in the indoor pool. The hotel offers free WiFi, multilingual staff, and seven meeting rooms. 8.4 Very good ## Popular amenities - - - Spa - Parking available - Room service - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Oct. 25 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 26 - Oct. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Premium bedding, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/65210219.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.2 Wonderful 46 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LED TV Premium bedding Blackout drapes/curtains Deep soaking bathtub - City view - Sleeps 2 - 1 King Bed ![Premium bedding, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/w4597h3069x0y0-107d8def.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Accessible (Communication, Accessible Tub) 10.0 Exceptional 2 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LED TV Premium bedding Blackout drapes/curtains Deep soaking bathtub - City view - Sleeps 4 - 1 King Bed ![Premium Room, 2 Queen Beds](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/w4600h3065x0y4-eb2450ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Queen Beds 8.4 Very good 8 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LED TV Premium bedding Blackout drapes/curtains Deep soaking bathtub - City view - Sleeps 4 - 2 Queen Beds ![Premium bedding, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/bc1191d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 8.4 Very good 96 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LED TV Premium bedding Blackout drapes/curtains Deep soaking bathtub - City view - Sleeps 4 - 2 Queen Beds ![Junior Suite, 1 King Bed](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/3b842ee9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed 8.8 Excellent 6 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LED TV Premium bedding Blackout drapes/curtains - City view - Sleeps 2 - 1 King Bed ![Premium bedding, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/w4597h3069x0y0-107d8def.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed 8.8 Excellent 28 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LED TV Premium bedding Blackout drapes/curtains Sofa bed - double - City view - Sleeps 2 - 1 King Bed ![Premium bedding, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/65210219.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 7.2 Good 5 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LED TV Premium bedding Blackout drapes/curtains Deep soaking bathtub - City view - Sleeps 2 - 1 Twin Bed ## You may also like Ad ![Lobby lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1840000/1832800/1832764/eb05616f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Delta Hotels by Marriott Guelph Conference Centre Guelph - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,003 reviews CA $190 CA $223 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Kitchener-Hotels-Delta-Hotels-By-Marriott-Guelph-Conference-Centre.h1832764.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=10579&destination=Kitchener (and vicinity)&destType=MARKET&latLong=43.450333,-80.490509&searchId=9af8b415-f0e7-4e0c-9019-b7ac5dbae6f4&top_cur=CAD) Ad ![Suite, 1 King Bed | Minibar](https://images.trvl-media.com/lodging/1000000/870000/860300/860292/4b2550ae.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Spark by Hilton Guelph Guelph - Pool - Hot tub - Breakfast included - Pet-friendly 8.6 Excellent 121 reviews CA $166 CA $195 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Kitchener-Hotels-Spark-By-Hilton-Guelph.h860292.Hotel-Information?chkin=2025-10-31&chkout=2025-11-1&rm1=a2®ionId=10579&destination=Kitchener (and vicinity)&destType=MARKET&latLong=43.450333,-80.490509&searchId=9af8b415-f0e7-4e0c-9019-b7ac5dbae6f4&top_cur=CAD) Ad ![Lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/9000000/8430000/8420300/8420223/42a0fe66_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Delta Hotels by Marriott Waterloo Waterloo - Pool - Hot tub - Pet-friendly - Free WiFi 9.2 Wonderful 1,019 reviews CA $186 CA $219 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Kitchener-Hotels-Delta-Hotels-By-Marriott-Waterloo.h8420223.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=10579&destination=Kitchener (and vicinity)&destType=MARKET&latLong=43.450333,-80.490509&searchId=9af8b415-f0e7-4e0c-9019-b7ac5dbae6f4&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/21700/21657/f2c70d36_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Kitchener Centreville Chicopee - Pool - Pet-friendly - Parking included - Free WiFi 8.4 Very good 564 reviews CA $139 CA $163 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Kitchener-Hotels-DoubleTree-By-Hilton-Kitchener.h21657.Hotel-Information?chkin=2025-10-30&chkout=2025-10-31&rm1=a2®ionId=10579&destination=Kitchener (and vicinity)&destType=MARKET&latLong=43.450333,-80.490509&searchId=9af8b415-f0e7-4e0c-9019-b7ac5dbae6f4&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/2100/2011/f9ac8fb9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Comfort Inn Cambridge Hespeler - 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Guelph Guelph - Pool - Hot tub - Breakfast included - Pet-friendly 8.4 Very good 933 reviews CA $184 CA $216 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Kitchener-Hotels-Hampton-Inn-Suites-By-Hilton-Guelph.h1523033.Hotel-Information?chkin=2025-10-30&chkout=2025-10-31&rm1=a2®ionId=10579&destination=Kitchener (and vicinity)&destType=MARKET&latLong=43.450333,-80.490509&searchId=9af8b415-f0e7-4e0c-9019-b7ac5dbae6f4&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKitchener-Hotels-Crowne-Plaza-Kitchener-Waterloo.h12349.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKitchener-Hotels-Crowne-Plaza-Kitchener-Waterloo.h12349.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.44896%2C-80.48743&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=X5a7H_NAGzxzKm2W5xb2qnPicmA=) 105 King St E, Kitchener, ON, N2G2K8 #### What's nearby - Centre In The Square - 8 min walk - 0.7 km - Kitchener Memorial Auditorium Complex - 20 min walk - 1.7 km - Bingemans - 6 min drive - 5.1 km - Wilfrid Laurier University - 7 min drive - 5.1 km - University of Waterloo - 8 min drive - 5.4 km #### Getting around - Kitchener Station - 14 min walk - Toronto Pearson Intl. Airport (YYZ) - 67 min drive #### Restaurants - ‪Crabby Joe's Bar & Grill - ‬1 min walk - ‪Kung Fu Tea - ‬2 min walk - ‪Casa Toro 88 - ‬2 min walk - ‪Tim Hortons - ‬2 min walk - ‪Café Clementina - ‬1 min walk ## About this property ### Crowne Plaza Kitchener-Waterloo by IHG Upscale hotel near Centre In The Square Located close to Kitchener-Waterloo Art Gallery and Kitchener Memorial Auditorium Complex, Crowne Plaza Kitchener-Waterloo by IHG provides dry cleaning/laundry services, a fireplace in the lobby, and a bar. Indulge in a body treatment, a body wrap, and a body scrub at Karma Medi Spa, the onsite spa. The on-site American cuisine restaurant, Aqua Lounge Restaurant, offers breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a business center. You'll also find perks like: - An indoor pool - Self parking (surcharge), express check-out, and wedding services - Multilingual staff, smoke-free premises, and a front-desk safe - A computer station, an elevator, and concierge services - Guest reviews give top marks for the breakfast, helpful staff, and location Room features All 201 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like late night room service and free WiFi. Guest reviews speak positively of the clean rooms at the property. More conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cribs/infant beds - Bathrooms with rainfall showers or deep soaking bathtubs plus designer toiletries and hair dryers - 37-inch LED TVs with cable channels - Refrigerators, microwaves, and coffee/tea makers ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/21700/21657/6718fd38.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Kitchener Centreville Chicopee - Pool - Pet-friendly - Parking included - Free WiFi 8.4 Very good 564 reviews CA $139 CA $163 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=21657&PinnedHotelID=21657&HadPinnedHotel=true®ionId=-1&adults=2) ![Pillowtop beds, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/1000000/10000/8000/7927/2f94451a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn Centreville Chicopee - Breakfast included - 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Free WiFi 9.2 Wonderful 1,019 reviews CA $186 CA $219 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=8420223&PinnedHotelID=8420223&HadPinnedHotel=true®ionId=-1&adults=2) ![Free buffet breakfast](https://images.trvl-media.com/lodging/6000000/5400000/5399400/5399364/b36f037b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG Township of Woolwich - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 1,226 reviews CA $126 CA $148 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=5399364&PinnedHotelID=5399364&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/2000000/1460000/1457900/1457806/e9102693.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express and Suites Kitchener Southeast by IHG Pioneer Tower West - Breakfast included - Parking included - Free WiFi - Air conditioning 8.4 Very good 1,437 reviews CA $138 CA $162 total includes taxes & fees Oct 28 - Oct 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=1457806&PinnedHotelID=1457806&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Height restrictions apply for onsite parking - Secured, covered self parking on site (CAD 12 per night) - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A restaurant ### Restaurants on site - Aqua Lounge Restaurant - Aqua Lounge Restaurant ### Things to do - Full-service spa - Indoor pool ### Family friendly - In-room crib - In-room microwave - In-room refrigerator - Indoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Wedding services ### Business services - 11 meeting rooms - Business center - Computer station - Conference center (15,000 square feet of space) ### Full-service spa - 3 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hydrotherapy - Massage - Mud bath - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom ### More - 1 building - 10 floors - Ballroom - Banquet hall - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Free crib - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Deep soaking bathtub or hydromassage showerhead - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 37-inch LED TV with cable channels ### Food and drink - Coffee/tea maker - Late-night room service - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Minimum check-in age: 19 ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CAD 15.0 per stay Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: CAD 250.00 per stay We have included all charges provided to us by the property. ### Optional extras - Covered self parking fee: CAD 12.00 per night (in/out privileges) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: CAD 15.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Pool access available from 6:00 AM to 10:00 AM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Construction is underway at a neighboring building and there may be noise disturbance from the construction work A car is recommended for transportation to and from this property Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Crowne Plaza Kitchener-Waterloo Hotel Crowne Plaza Kitchener-Waterloo Delta Kitchener-Waterloo Hotel Kitchener Crowne Plaza Kitchener Waterloo Crowne Plaza Kitchener-Waterloo by IHG Hotel Crowne Plaza Kitchener Waterloo an IHG Hotel Crowne Plaza Kitchener-Waterloo by IHG Kitchener Crowne Plaza Kitchener-Waterloo by IHG Hotel Kitchener ## Frequently asked questions ### Does Crowne Plaza Kitchener-Waterloo by IHG have a pool? > Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 AM. ### How much does it cost to stay at Crowne Plaza Kitchener-Waterloo by IHG? > As of Oct 25, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Kitchener-Waterloo by IHG on Oct 27, 2025 start from CA $158.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Kitchener-Hotels-Crowne-Plaza-Kitchener-Waterloo.h12349.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Crowne Plaza Kitchener-Waterloo by IHG pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Crowne Plaza Kitchener-Waterloo by IHG? > Self parking is available for CAD 12.00 per night. ### What time is check-in at Crowne Plaza Kitchener-Waterloo by IHG? > Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Crowne Plaza Kitchener-Waterloo by IHG? > Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability). ### Where is Crowne Plaza Kitchener-Waterloo by IHG located? > Located in Downtown Kitchener, this spa hotel is within a 10-minute walk of Kitchener-Waterloo Art Gallery and Centre In The Square. Kitchener Memorial Auditorium Complex and Wilfrid Laurier University are also within 3 mi (5 km). Kitchener Station is 14 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Crowne Plaza Kitchener-Waterloo by IHG Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 6.0 Location ### 8.8 Staff & service ### 8.2 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 675 8 - Good 367 6 - Okay 181 4 - Poor 53 2 - Terrible 75 ### 10/10 Excellent #### Danielle Oct 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Room was clean and quiet and staff were amazing ##### Danielle Stayed 1 night in Aug 2025 ### 10/10 Excellent #### John Sep 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay. Will definately stay there again. ##### John Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Brian Oct 13, 2025 Liked: Cleanliness, staff & service We only stayed one night but it was great. Great location for what we were doing ##### Brian Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Steven Oct 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Large clean room and excellent breakfast options at the hotel. Would stay again. ##### Steven Stayed 2 nights in Oct 2025 ### 8/10 Good #### Jean Oct 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean rooms and friendly staff ##### Jean Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Allan Oct 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel and service. Breakfast was fantastic ##### Allan Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Richard Oct 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Extremely impressed, and the breakfast was amazing !!! ##### Richard Stayed 1 night in Oct 2025 ### 8/10 Good #### Russ Sep 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great stay ! ##### Russ Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Janey Oct 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Had a wonderful stay here. Although rooms are compact, everything was very clean and staff very friendly and helpful. Wouldn’t hesitate to come back. ##### Janey Stayed 1 night in Oct 2025 ### 8/10 Good #### John Oct 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great place to stay. Will return. ##### John Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Tim Sep 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice rooms, clean sheets and a good breakfast buffet. ##### Tim Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Amanda Sep 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were great , breakfast was amazing ##### Amanda Stayed 1 night in Aug 2025 ### 8/10 Good #### Tim Oct 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Its location was convenient for whay we were doing. ##### Tim Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Judy Oct 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean...friendly... always available if you needed answers. Had the buffet breakfast, it was fantastic. Di ner was wonderful there as well ##### Judy Stayed 5 nights in Oct 2025 ### 8/10 Good #### Arden Oct 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfortable and spacious rooms. Friendly staff, although they seemed overtaxed on the long Thanksgiving restaurant. Reasonable parking rates and a great breakfast buffet. ##### Arden Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### William Sep 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean room, staff were friendly an helpful ##### William Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Aaron Aug 27, 2025 Liked: Staff & service Great stay, lovely hotel. ##### Aaron Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Kim Sep 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff!! ##### Kim Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Pat Aug 31, 2025 Liked: Cleanliness Friendly staff, clean rooms, good location ##### Pat Stayed 1 night in Aug 2025 ### 10/10 Excellent #### William Sep 18, 2025 Liked: Cleanliness, amenities Cean room, amazing staff and the breakfast buffet was awesome ##### William Stayed 1 night in Sep 2025 ### 8/10 Good #### Joanna Oct 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities My stay was pleasant and all the staff I interacted with were kind and professional ##### Joanna Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Dean Aug 11, 2025 Liked: Cleanliness, amenities Great stay ##### Dean ### 10/10 Excellent #### Blair Sep 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked that there was mini golf and a pool and a bowling alley i will definitely be coming back again ![](https://a.travel-assets.com/ugc/hotel-reviews/8c6d979c-b80d-4497-9205-47666f2ce3f2-1758501293439.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Blair Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Robert Sep 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beds were very comfortable ##### Robert Stayed 1 night in Aug 2025 ### 8/10 Good #### Todd Sep 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great area ##### Todd Stayed 2 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [White Oaks Resort & Spa](https://www.expedia.ca/Niagara-Falls-Hotels-White-Oaks-Resort-Spa.h444572.Hotel-Information) > > [Toronto Marriott City Centre Hotel](https://www.expedia.ca/Toronto-Hotels-Toronto-Marriott-City-Centre-Hotel.h17503.Hotel-Information) > > [Residence & Conference Centre - 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