Kingwood Vacation Packages

Did not use the equitment

The location is great . But it was one of the worst experiences I’ve ever had. When i arrived 1:00 pm i requested early check in and i was charged for it . Not expecting anything free . I was more than okay with the extra charge . The condo had not been cleaned. It took over 3 hours for housekeeping to arrive and prepare the condo. I was told by the front desk that because I booked through a third part ( Expedia I’m assuming) they were unable to assist me with any issues. Instead I was instructed to call a number in Arizona for help . Even for basic request like extra towels . Which was extremely inconvenient. The pillow were extremely dirty . I took photos and reported the issue . Housekeeping said they couldn’t replace them again call that Arizona number. Overall , this was a ver frustrating experience 😔

Nice & clean very spacious but the hotel had a really bad shortage on towels. It was times we had to go & buy our own

Pull out beds are very uncomfortable. Sinks through the bars and you feel the springs.

Quiet. Was only there a few hours for sleep. Slept well